Calendar widget won't progress to next month

[Dawn Minch-Cat]

Hi! I’m using Events Calendar PRO, and have the calendar widget displayed on a page we use for our mobile app (https://northwoods.church/calendar-mobileapp/). When I click to progress to November (or any other month) or even to the next day, It won’t allow me. I notice that the only thing that changes is that the URL goes to https://northwoods.church/calendar-mobileapp/#. Is this a bug that needs to be fixed, or is there something I can do to fix it?

[Cliff]

Hi, Dawn.

I visited your main calendar at https://northwoods.church/calendar/month/ and saw that it’s still displaying as if Oct 31 is the current date and therefore showing the month of October instead of November. I saw this issue happening at another user’s site, but it’s not happening on my localhost testing site or our demo site: http://wpshindig.com/events/

I’d recommend looking into that issue first. Once that’s resolved, we’ll dig deeper if the mobile app link you shared still has an issue.

For troubleshooting, I’d suggest following these recommended steps for your site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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