Calendar Widget not functioning for non logged in users

[Kelli]

I have an events calendar on a development site that I am trying to fix before moving to production. On our events page we are using the calendar widget mini calendar, and when a non-logged in user attempts to click on the mini calendar, all of the events vanish. At first I thought it was a caching issue, so I removed WP super cache and removed any caching from my .htaccess file. The calendar is still acting strange.
Thanks!

[Andras]

Hi Kelli,

I’m sorry you are experiencing this issue. Let me try to help you with this one.

As a start can you:

• share with me your system information? Here is a guide on that.
• share a link where you are experiencing this problem?

Cheers,
Andras

[Kelli]

This reply is private.

[Barry]

Hi Kelli!

Unfortunately Andras is out for the next few days but I wanted to pop by rather than leave you waiting 🙂

When I visit the URL you provided, it seems that there is actually only one event on your calendar (dated June 7).

The only way I find the list of events below the mini calendar widget disappear is if I navigate forwards/backwards a month or more – however in those cases, I’d expect the list that appears immediately below the calendar to be empty (since only June actually contains any events).

Does that explain what you are seeing, or am I misinterpreting the problem (if I am, can you break this down to a set of very specific steps)?

Thanks!

[Kelli]

The events are not showing when you change months. There are test events in July, but they aren’t showing up on the calendar for users that are not logged in. Furthermore, if you go to July, and back to June, the past event disappears from the calendar as well.

[Barry]

Thanks Kelli – and sorry for missing that first time round.

This isn’t a problem that others are reporting however and it doesn’t seem to be something I can replicate locally, regardless of whether I’m logged in or out.

As this is a test/dev site, would you be able to run through our standard troubleshooting steps? I do see that you indicated having already tested with all other plugins deactivated, but it looks like you may have left your theme activated.

A quick glance suggests the theme contains various event template overrides, amongst other things, so following the steps faithfully and switching away from this custom theme (in addition to deactivating all non-Modern Tribe plugins) would be the right way to proceed here.

Can you give that a shot?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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