I am still waiting to hear about this. It is really frustrating to have my entire calendar disappear and have no one respond.
This is what I get when I try to reinstall it;
Installing Plugin: The Events Calendar 220.127.116.11
To begin using Events Calendar PRO, please install the latest version of The Events Calendar.
Downloading installation package from https://downloads.wordpress.org/plugin/the-events-calendar.18.104.22.168.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/wholemot/public_html/wp-content/plugins/the-events-calendar/
Plugin installation failed.
Return to Plugin Installer
I’m sorry for the delayed response – can you first check to see if it’s appearing under the Plugins section of your Dashboard? If so, it may just need to be reactivated. If not or if it is already activated, can you try uploading the latest version manually by following these instructions? You may need to remove the existing version first.
Please let me know if this works for you!
It is already activated. When I try to install it, I get the message I posted above. Should I still try to manually install it?
Is there a known bug that wipes out the calendar when WP is updated? That is what happened. I updated WP to the latest edition and my calendar completely disappeared.
I have deactivated it and tried to reinstall it and I get this message;
Installation failed: Destination folder already exists.
Thanks for following up…I am not aware of any current issues with WordPress 4.9.4. To reinstall, you would need to first deactivate and delete the existing plugin.
Can you give that a try and let me know how it goes? If reinstalling the current version (22.214.171.124) doesn’t get rid of the message, can you please share your system info with me?
Thanks for sending those screenshots Kim. Can you try deactivating Events Calendar Pro and see if you are then able to activate (and update) The Events Calendar? If not, then please try removing both plugins and and reinstalling the latest versions (TEC 4.6.12 and Pro 126.96.36.199), which you can grab from the Downloads page (via FTP – instructions on this here – if you are not able to do this through the Dashboard). Then, try activating The Events Calendar first to make sure it’s working before activating Pro.
Please let me know how this goes!
If you are not familiar with FTP, then this guide should help walk you through the steps. You might need to contact your hosting provider to get FTP access.
Let me know how this goes!
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
The topic ‘Calendar Disappeared’ is closed to new replies.