Bug navigation page don t open for next event and calendar

[Thierry Trompette]

Hello

message error is resilved .

I have uptading to the curent versionof the event calendar pro and the page to see next event don t work !!! https://pass-univ.fr/events/

The calendar too . when i clic on the event he don t open the event page

Can you help me

Thanks

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having issues with the event navigation on your site. I will try to help you get this sorted.

I took a look at your site, and I see that it is having problems when clicking on the previous/next events links. Clicking either just gives me a spinning disc.

To start, I would make sure you are updated to the latest versions of all of our plugins.

Next, can you please run through the troubleshooting steps outlined in our Testing for Conflicts guide? Basically, try temporarily switching to the Twenty Seventeen theme and disable all other plugins to see if there is a conflict between our plugins and one of the others you have installed (or your theme).

Let me know how that goes.

Thanks,
Sky

[Thierry Trompette]

Hello

I think I have a theme conflict

When I put the theme twenty sixteen I manage to change the pages and when I put my theme back it did not work anymore.

On the other hand with the two theme the calendar is not working right when we click on a date. The event page for this date does not open.

Can you intervene?

[Sky]

Hi again,

It does sound like a conflict with your theme if the events navigation is working when you switch to Twenty Sixteen.

When you say the calendar is not working when you click on a date, you mean the calendar widget in the sidebar?

I am not able to reproduce this on my end. Looking at the markup in your calendar widget, I see that the day link is missing its class, which is probably used by the javascript that controls the mini calendar functionality. I’m not sure why this would behave this way with the default theme. Did you also disable all other plugins when testing that?

Can you share your system information with me?

Thanks,
Sky

[Thierry Trompette]

This reply is private.

[Thierry Trompette]

This reply is private.

[Thierry Trompette]

hELLO

ARE YOU THERE
I HAVE NO NEWS ABOUT MY PROBLEM

[Sky]

Hi again,

In order to continue trying to help with your problem, I need two things from you.

1) Please provide your system information. You can read about how to do that here: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2) Can you confirm that when troubleshooting, you switched to the default theme and also disabled all other plugins, and were still seeing the problem.

Thanks,
Sky

[Thierry Trompette]

Hello

I have pay developper to resolv the problem
Thanks you

[Sky]

Hi again,

Great! I’m glad you were able to get it figured out.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

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