attendees not displaying on the ticket

[Sallé Alexander]

hello,

the attendees fields are not displaying on the ticket. before yes ! i don’t understand…

do u have solution ?

all the best

alexander

[Nico]

Hey Alexander,

Thanks for getting in touch! Glad to help you out on this one as well 🙂

What you describe is actually a known bug we are going to fix in the next maintenance release (take a look at our release schedule). In the meantime we have a helper plugin that will fix this for you → Event Tickets: Additional Email Options. Please download, install and activate the plugin. Once that’s done go to WP-Admin > Events > Settings > Tickets > Tickets email: Add Attendee Meta Info.

Please let me know if this works for you,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[George]

Hello!

I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread.

You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-2-event-tickets-4-3-2-premium-plugins/

I hope this update helps!

If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

Cheers,
George

[Author]

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