Attendee Information Options for Organisers

[Ste]

1. Do organisers have the ability to use the attendee information options to create extra fields for users to fill in when purchasing tickets? Your demo site lets you create an event as an organiser but I don’t see anywhere to change the attendee information options/create new fields. Please can you confirm if this is possible.

2. If I created a new field that was part of the standard WP/WC register form that captured the users date of birth, is there a way for this to be linked to an attendee information field or additional field I would create called DOB so event organisers could see it? I’m unsure of the data connection between the WP/WC user and the data your plugins are capturing/requesting.

[Jaime Marchwinski]

Thanks so much for reaching out and for your interest in our products!

1. Do organisers have the ability to use the attendee information options to create extra fields for users to fill in when purchasing tickets? Your demo site lets you create an event as an organiser but I don’t see anywhere to change the attendee information options/create new fields. Please can you confirm if this is possible.

Organizers do have the ability to create additional fields for attendees to fill out when completing a ticket purchase.  This occurs on the backend of the site where you create your tickets.  This can be something global and applied to all of your tickets, or you can create unique custom fields for individual tickets.

2. If I created a new field that was part of the standard WP/WC register form that captured the users date of birth, is there a way for this to be linked to an attendee information field or additional field I would create called DOB so event organisers could see it? I’m unsure of the data connection between the WP/WC user and the data your plugins are capturing/requesting.

The custom fields that we recommend using to collect attendee data are the custom fields that are located on the ticket form itself.  That way, it stays associated with the attendee.  You can read more about collecting attendee information here:

https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Let me know if you have any other questions!

 

Thanks,

Jaime

 

[Ste]

That is great thanks, could you also please confirm if when someone purchases a ticket and fills out the attendee information fields and any additional fields that have been created with Events Calendar Pro by an organiser that all this data is shown on orders and email confirmations?

[Jaime Marchwinski]

With the addition of the following extension, all attendee data will appear on orders and email confirmations:

https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

Let me know if you have any other questions!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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