All Recurring Events Showing Error 404

[Lindsey Kennedy]

All of our recurring events have stopped working. They show in the listings but when you try to click through to any of them, it returns an error 404 message. Other (single) events are working fine.

[Victor]

Hi Lindsey!

Thanks for reaching out to us! Let me help you troubleshoot that issue.

First, could you please try flushing your permalinks by going to wp-admin > Settings > Permalinks and clicking “Save Changes”. Does it work after that?

If it doesn’t, please make sure you are using our permalinks best practices detailed in this guide > https://theeventscalendar.com/knowledgebase/permalinks-best-practices/

If you still experience the 404 pages, it could be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

We suggest you setup a dev/staging site so you can make all these tests without disrupting the live site. We also encourage to make a full backup of your site, both database and files so in case something goes wrong you can always restore your site.

Let me know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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