All events view broken

[Rainer Klar]

As I described in this ticket, the view of “All events” very often is broken.

I thought the problem was solved after following a suggestion of Courtney. I changed the wordpress theme to standard and then back to Genesis child theme. And the view was OK then.

but only for a small piece of time. Yesterday I adjusted it again, and today it is broken again. See creenshot.

Is the plugin – Events Calendar – compatible with PHP 7.0 ? Or should I fall back to 5.6?

Have you any other suggestion?

kind regards,
Rainer

[Patricia]

Hey Rainer,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that!

Did you check this article to integrate Genesis Framework with The Events Calendar? It might be helpful to solve the issue you are experiencing!

Answering your question, our plugin is 100% compatible with PHP 7.0, so there’s no need to revert it to 5.6.

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Rainer Klar]

Thank you Patricia, this article exactly maches my issue. I fixed it by inserting the code into functions.php and hope it will be fine.

Let us wait a few days to see if it is stable now.

kind regards,
Rainer

[Patricia]

Hi Rainer,

Good to know I was able to help! Let me know if you need anything else and have a great day!

Regards,

Patricia

[Rainer Klar]

Hi Patricia,

I found out today, that “The Events Calendar Pro” isn’t compatible here with PHP 7.0. I got much trouble when trying to make settings for a download manager plugin. So I had to de-install it. I talked to my Host-support, and they solved it by downgrade to PHP 5.6.

Then I investigated it further and found out, that just by deactivating the Pro-Version of Events Calendar PHP 7.0 is working again. When re-activate Pro, a 500 – error message appears.

kind regards,
Rainer

[Patricia]

Hi Rainer,

I believe that in your specific case there’s a theme or plugin conflict generating this 500 internal server error as The Events Calendar is fully compatible with PHP 7.0.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

I would also suggest you to enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while recreating this 500 internal server error. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

If you have any other questions in the meantime, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Rainer Klar]

thank you Patricia,

it is a big job because I have 39 plugins activated. It is – as I found out so far – not a single plugin which causes the effect.
When I activated wordfence as the last plugin after activating all others, there was an error-message. See debug-log.

But only Events Calendar AND wordfence is going fine without any problems.

How can I upload the debog-log-file?

EDIT: If I de-activate wordfence and have all others activated, there is no error. So it might be a conflict between Events Calendar and wordfence.

• This reply was modified 8 years, 8 months ago by Rainer Klar. Reason: New point of view

[Rainer Klar]

Hi Patricia,
from SiteGround (Host) support I got the solution just to delete the .opcache -folder in the account’s home directory. I had to delete it another 2 times. And now all plugins seem to work fine with each other on PHP 7.0 again.

[Patricia]

Hi Rainer,

Thanks for sharing your solution with us! I’m glad to know that clearing PHP’s Opcache helped to solve the conflict.

If you need anything else please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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