Add to Cart Stopped Working

[swadames7202]

We have the pro versions of the calendar and tickets. Running woo. The add-to-cart function was working, but stopped. I tested it in an incognito browser, still no resolution. I think it may be related to translation. Our site is in Spanish and I am unable to toggle between list and month views and a few other snags because when I toggle, the program translates “month” to “mes” but the data saves in “month.” That is an issue to go after later that I only offer as a possible clue into this issue. Right now, I need the cart. Please advise.

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

There might be a conflict somewhere. Could you deactivate all other plugins, to see if that makes a difference? And could you switch to the default theme (Twenty Seventeen) and check again your add-to-cart function? Please read carefully our documentation about testing for conflicts before doing anything.

Furthermore, I would need your System Information in order to help you further. Could you share it with me?

Thanks in advance,
Jeremy

[swadames7202]

I was able to resolve it. Thank you for the response.

[Barry]

Glad to hear it!

If you’re happy to share, were there any specific steps you took to resolve this that might help others?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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