Add all instances of recurring event to ios / google calendar

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  • #1419103
    unitycc
    Participant

    Hello…

    I am working on setting up my events pro calendar and have run into an issue. We have classes that run for multiple weeks. For example a class is each Wednesday at 7pm for 10 weeks. I can configure the event to recur for those 10 weeks, however if a user wants to add the event to their calendar, by default it only adds the specific instance of the event to their calendar instead of the full series. Is there a way to make it so when I user adds a recurring event, all dates are added?

    Jay

    #1420474

    Hi Jay,

    Welcome and thanks so much for reaching out!

    Unfortunately, by default, when you export an event from the Single Event Page, you only export that particular event, regardless of whether it is a recurring event or not.

    Users can export the full month calendar view and export all events that way, but of course that would include all events and not just the events in that series.

    It may be possible to achieve this with a customization, though this is beyond the scope of support that we can provide.

    I’d recommend taking a look at our Themer’s Guide to see what views and templates can be copied and edited to achieve the results that you are looking for.  Basically, you’ll want to copy those export buttons and functionality into another view.

    https://theeventscalendar.com/knowledgebase/themers-guide/

    If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

    https://theeventscalendar.com/knowledgebase/find-a-customizer/

    You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:

    https://tribe.uservoice.com/forums/195723-feature-ideas

    Let me know how it goes and if you have any other questions along the way!

     

    Thanks,

    Jaime

     

     

    #1420712
    unitycc
    Participant

    Hi Jamie…

    Thank you for this feedback. Unfortunately, I feel this deficiency and the
    cost to overcome exceeds the effort. As a result, I would like to cancel
    our order for the events calendar pro. The purpose of our purchase was the
    recurring event functionality. This creating a page per event and no way to
    add all dates for a particular event are things that do not function
    currently as we need them too.

    Please let me know if there is more I need to do to cancel our order.

    #1421542

    Hi Jay,

    I’m sorry to hear that our product does not have the functionality that you are looking for.  You can fill out a refund form here and get a full refund.

    Please let me know if there’s anything else we can do to assist you.

     

    Thanks,

    Jaime

    #1440678
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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