Home › Forums › Welcome! › Pre-Sales Questions › 500 Error on Add Event page
- This topic has 2 replies, 2 voices, and was last updated 6 years, 7 months ago by Support Droid.
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August 10, 2017 at 11:50 am #1333631MilaGuest
Hi,
I get a 500 Error “Cannot Handle This Request” when I try to Add an Event as well as when I try to Edit an Event. I am using this plug in on two sites (a staging site and a “live” site) and this happens on both. I did try to see if it was a problem with other plugins and I am able to Add and Edit events until I activate the WooCommerce plugin! Is that possible? We did just update that. Any solutions?
August 10, 2017 at 1:21 pm #1333690CourtneyMemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
Courtney 🙂September 1, 2017 at 9:35 am #1343736Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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