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Promoter Connection Status

The purpose of this extensions is to have a tool that allows a user to manage and review the connection status between WordPress installation and Promoter. That way it can be troubleshot faster and help customers restore their connection.



  • Download the extension ZIP file
  • Log into the WordPress dashboard and navigate to Plugins → Add New
  • Click the “Upload Plugin” option and choose the extension ZIP file
  • Activate the plugin once it has been installed


Once activated, whenever there’s an issue between Promoter and Event Tickets/The Events Calendar or the current WordPress installation, it will generate a new entry called Promoter – Site Health Review on the Site Health action items list (Tools > Site Health).

This includes:

  • Insufficient user permissions
  • The Events Calendar / Events Tickets Endpoint status
  • Reliable connection between WP installation and Promoter

Each entry would allow the user to address the issue in order to re establish the connection with Promoter.


  • Version 1.0.0
    • September 17, 2020
    • Initial release

Download Extension

👋 Heads up! We provide limited support for extensions, but you can still open a ticket over at our Help Desk to report any issues.
Install Instructions