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I figured it out.
I had utilized a plugin to change the name of Administrator to something else and your plugin is hard-coded to only function the full menu settings with the title “Administrator”.
I suppose I can mark this as resolved, but I definitely have a follow up question – can you change the name of the “Administrator” role and still use your plug-in?
This touches on the functionality:
https://theeventscalendar.com/using-subscriber-roles-and-permissions/> However can you send me a screenshot where you are using the Twenty Thirteen plugin and all other plugins are deactivated?
I told you I already attempted that procedure, with the same result. No screenshot is necessary, the problem still exists.
Let’s try a new angle on this problem because I have disabled all the plugins except the Events Calendar Version 3.6.1 and have enabled Twenty Thirteen on WordPress 3.9.1 – & the problem still exists. (& yes, I am the admin of the account.)
So perhaps if the problem was approached with new methods:
* Has this problem ever occurred before?
* Do some of your colleagues who program have an idea of why something like this would occur?
* What other resources besides disable everything are there for remedying plugin problems?
* Why would it display only those 3 options – “Tags, Settings & Event Add-Ons”?If you could consult with the rest of your Support Team, perhaps someone will have a solution beyond the scope of what myself or yourself has suggested.
best,
-Zedanother screenshot: http://i.imgur.com/krcYu7t.png
I have also tried to re-install both plug-ins and the same problem of only having access to “Tags, Settings, Event Add-Ons” exists.
–“Can you please confirm my understanding of the issue?”
Yes.
–“You are currently using version 3.6.1 of The Events Calendar and Events Calendar PRO. These are the only plugins activated and you only see under Events the following options : Tags, Settings, Event Add-Ons. Is this correct?”
Correct.
–“If so can you let me know what version of WordPress you are using and Theme?”
WordPress 3.9.1 running BuddyBoss 3.2.0 theme. I have also tried switching to the Twenty Thirteen theme w/ the Events Calendar activated and the same problem exists.
–“Also can you confirm that with only The Events Calendar activated you see the same menu options?”
I can confirm that with only The Events Calendar activated I see the same menu options.
