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Viewing 12 posts - 1 through 12 (of 12 total)

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November 5, 2015 at 8:05 pm in reply to: Blank Page Is Shown When Adding Events #1022406

Ryley
Participant

Hi George,

Good news. Seems like a new update for the events calendar pro plugin was recently released and the error message went away after the plugin got updated.

Thanks for your help along the way and have a great weekend ahead.

Cheers!

-Ryley

November 3, 2015 at 8:35 pm in reply to: Blank Page Is Shown When Adding Events #1021539

Ryley
Participant

No luck there. The error message still shows after I deactivate both the JetPack and JetPack Extras plugin.

Any other suggestions?

Best Regards,

-Ryley

November 1, 2015 at 10:29 pm in reply to: Blank Page Is Shown When Adding Events #1020635

Ryley
Participant

Hi George,

We’re using SiteGround’s cloud hosting.

Any idea how to reslove that warning message?

Best Regards,

-Ryley

October 29, 2015 at 8:05 pm in reply to: Blank Page Is Shown When Adding Events #1020150

Ryley
Participant

This reply is private.

October 23, 2015 at 1:54 am in reply to: Blank Page Is Shown When Adding Events #1017186

Ryley
Participant

This reply is private.

October 20, 2015 at 7:28 pm in reply to: Blank Page Is Shown When Adding Events #1016438

Ryley
Participant

This reply is private.

October 18, 2015 at 8:15 pm in reply to: Blank Page Is Shown When Adding Events #1015706

Ryley
Participant

This reply is private.

October 15, 2015 at 1:58 am in reply to: Blank Page Is Shown When Adding Events #1014785

Ryley
Participant

Hi,

Just a quick update. We’ve edited our .htaccess file to temporarily redirect http://weekender.com.sg/events/community/add to http://weekender.com.sg/submit-event-weekender/ to minimize the disruption to our users.

However, the problem still persists.

Looking forward to your advice.

Thanks and regards,

-Ryley

April 7, 2015 at 7:42 pm in reply to: High Database Server Load & Website Crashing #953935

Ryley
Participant

Thanks Josh!

Appreciate your help.

I’ll try out your suggestions and follow up again if we require further assistance.

Best Regards,

-Ryley

April 6, 2015 at 2:21 am in reply to: High Database Server Load & Website Crashing #953378

Ryley
Participant

Hi Josh,

Thanks for the reply!

If we use the Duplicator or BackupBuddy plugins, they’ll export the entire site right?

Is there a way to export only the events?

-Ryley

April 1, 2015 at 8:49 pm in reply to: High Database Server Load & Website Crashing #952702

Ryley
Participant

Hi Josh,

Just a couple more questions…

1) Do you have an estimated time of release for the new plugin update?

2) We’re intending to move the events section and set it up on a separate server so our main site wouldn’t be affected if the events section goes down.

If we do that, will the export/import function in the plugin allow us to migrate all the events over to the new setup? (i.e. including all the photos, details, etc.)

Thanks!

-Ryley

April 1, 2015 at 6:31 pm in reply to: High Database Server Load & Website Crashing #952691

Ryley
Participant

Hi Josh,

Thanks for the reply.

Will we be notified when the update for the plugin is released?

As for the caching, we were using W3TotalCache but turned it off while we tried to identify the cause of our website going down.

Would it help to turn it back on (or maybe use a different caching plugin)?

Apart from this, is there anything else we can do that can help?

Thanks!

-Ryley
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Viewing 12 posts - 1 through 12 (of 12 total)