[Neal]

Hi Cliff – many thanks for your reply – much appreciated.

It looks like it was plugin conflict afterall … with Gravitry Forms – there is a third party premium add-on called Gravity Perks, and the GP Live Preview perk created this conflict … tricky to work out, but have done so.

Thanks for your help …

Neal

[Neal]

Thanks so much Geoff – very helpful. I think that’s all for now and I’ll set this as resolved. Please do let me know though when the issue noted gets fixed up.

Have a great (and warm day),

Neal 🙂

[Neal]

Thanks so much for the reply Geoff … great … mmm cold Canada …

That’s all useful info …

And I think you are right that one of the things that may be causing the issue is as you say:

The only known bug currently impacting stock in an undesired way is when an order is placed manually though the backend.

Because my client has done that a few times and I think that is one of the issues. Is there going to be a fix on that soon?

I’ll look at all the other links and suggestions too. I guess we are almost complete on this thread. Thank you again for all your help.

[Neal]

Hi there,

Thanks again for the reply and hope you had a nice time down in Costa Rica (I’m jealous).

I have tried some of your suggestions – made a copy of the site on a staging platform and completely played around with the stock amounts, and de-activating plugins etc …. and almost always it works out as it should.

There was one strange scenario where when I clicked on attendees and it said there had been 3 items sold out 10, yet it only showed 2 of the attendees in the attendee list – even though I had completed all the orders in WooCommerce.

I went back into to the order in WooCommerce that wasn’t showing up on the list of attendees, marked the order as processing, saved it, then marked the order as completed again, and then it showed up the attendee list.

While this scenario seems to show that there is some little bug in the system somewhere in terms of occassionally a completed order doesn’t show up in the attendee list, this work around works – as long as it is easy enough to find out which order / person isn’t showing up – which can be tricky if we have lots of courses / events and people registering all the time.

One nice feature would be to have links on this info in the attendee info page:

http://prntscr.com/aa2ouk

Links to who actually is Finalized, Awaiting Review etc

Plus one extra thing … is there any movement on being able to email the attendees directly from the attendee page?

Thanks for any / all of your help – even though I have found the events pro plugin to be very good generally, there have been a few bugs and setting some relatively simple options has required custom functions, the help forum has been really great.

[Neal]

Hi Geoff,

I did another test on another event. Two had already been sold and I wanted to make the maximum sales as 10. So I added a stock number of 8.

But now it shows up as :

In the admin area of the event it says : Sold 2 of 9
In the front end area it says: 6 out of 9 available

Rather strange. Any ideas? Thanks for any help,

Neal

[Neal]

This reply is private.

[Neal]

OK – thanks.

Is that easy to set up considering I have the current Divi all set up to work with Events Calendar etc -finally after so much work I have it working as I like. Just a little worried that I have to do so much work again etc.

I suppose I could save the custom functions in a separate text file and then copy them back in after an update.

Neal

[Neal]

Thanks – that works well just the display none on the sub nav class.

All good – cheers …

Neal

[Neal]

Thanks for the reply Ronald.

Good news – I have found and tested a great WooCommerce plugin that is relatively cheap and does what I need – available from Code Canyon called WooCommerce Customers Manager :

http://codecanyon.net/item/woocommerce-customers-manager/10965432

It allows me to search for customers who have bought / booked a certain product / course / event and then bulk email those particular people. Plus lots of other cool features for $20. It works well. Maybe this will help other people too.

Have a good day. Neal

[Neal]

Thank You Brian. That worked by editing tickets.php in my theme folder. Cheers – Neal

[Neal]

Hi Geoff – many thanks for that info – super useful – especially being able to hide the See All link.

Thanks – that’s all for now – I’ll see if this is enough for my client – but all good.
You too have a great day …

Neal

[Neal]

Thanks Geoff – your response is always quick and friendly which is appreciated.

The link is here …

http://www.wal.org.nz/courses/watercolour-painting/2016-02-15/

I have the css code which would remove the
|Recurring Event (See all)

But what if I just want to remove the (See All) and leave the |Recurring Event and tool tip. (By the way – is there any word on an update which will fix the bug where the a custom tool tip here is not saving?)

ALSO – the other part of the question above was about the price showing on all subsequent listings of a recurring event. This amount is payable only at the beginning of the course, not every week. So how do I remove the price box for the subsequent weeks?

Many thanks for any help …

Neal

[Neal]

Hi Geoff – many thanks for that. I have now tested the plugins and seen that there is indeed a plugin conflict – not with a Google Maps plugin though, but with a plugin my client has been using for a couple of years called Social Glutton widget in the sidebar :

https://wordpress.org/plugins/social-glutton/

Will probably have to look for an alternative for them.

Thanks again for your great help.

Neal

[Neal]

Thanks so much Geoff – that’s fixed the issue it seems – Great help!

Have a great new year!

Neal

[Neal]

Thanks for letting me know. Look forward to having this fixed.

Cheers, Neal

[Author]

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