Forum Replies Created
-
Posts
-
Brian
Thanks for your help – I may go back to this thread if this happens again. What I did instead was to have the support people at our web hosting site (UMC Communications) to reload a backup version of our website from before June 8th and that worked. Our events now work as before.I believe many of your customers do their own backups, but I’m not able to do that with this hosting service.
But this also means I cannot really test things off the live site, so now I am unsure if and when to update Events Calendar. My sense from other threads is that you had others have problems with this update. I’ll be looking for a communication to the community that a newer version addressing some of these issues has been released.
Ted
While a list of events is on the home page, clicking on any of them or clicking the “Events” page just leads to a white screen of death.
I don’t have any custom templates, so that should not be the issue.
As my website is pretty tightly controlled by UMC Communications, I don’t think I have the freedom to enable debugging. Yet they are not helpful with 3rd party problems either.
Is there a way for me to re-install The Events Calendar and Events Calendar PRO version 4.1? Basically undo the update? Worked fine before this morning.
Ted
Thank you for your prompt reply. I am not sure what happened, but The Events Calendar PRO started working again after confirming my license was valid, that the current versions of the plugins were installed (even tried to reinstall). I did hit deactivate and then reactivate and maybe that is what did it. But I also contacted our webhost (United MEthodist Communications) about the problem, and perhaps they did something as well. Whatever, the full functionality is back. What a relief.
Again, thank you for your quick reply.
Ted Marcy
