[twkmedia]

Hi George,

Upgrading the plugin did solve that issue, but now we have another issue in that the client uses the iCal feed from the calendar to power a number of important systems including their own Outlook calendars. The feed from the Events Calendar Pro calendar must have changed somehow because now ALL DAY events have an end date of the day before the start date. If they set the start and end times for the events in the Events Calendar, the event no longer appears in Outlook through the feed.

Has the structure of the feed changed at all?

The feed is at: http://www.stjamesschools.co.uk/seniorboys/calendar/ical-tribeevents.ics

All the best,

Ben

[twkmedia]

Hi George,

Please see system information below:

URL

St James Schools

INSTALL KEYS
–
WORDPRESS VERSION
4.4.2
PHP VERSION
5.3.3
PLUGINS
Advanced Custom Fields version 4.4.5 by Elliot Condon(http://www.elliotcondon.com/)
The Events Calendar PRO version 3.0.4 by Modern Tribe, Inc.(http://m.tri.be/20)
Gravity Forms version 1.7.2 by rocketgenius(http://www.rocketgenius.com)
MCE Table Buttons version 3.2 by Jake Goldman, 10up, Oomph(http://10up.com)
Redirector version 3.0.1 by Ralf Hortt
Regenerate Thumbnails version 2.2.6 by Alex Mills (Viper007Bond)(http://www.viper007bond.com/)
The Events Calendar version 4.0.5 by Modern Tribe, Inc.(http://m.tri.be/1x)
TubePress version 3.1.8 by TubePress LLC(http://tubepress.com)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
Yoast SEO version 3.0.7 by Team Yoast(https://yoast.com/)
NETWORK PLUGINS
Advanced Custom Fields: Repeater Field version 1.1.1 by Elliot Condon(http://www.elliotcondon.com/)
Admin Menu Tree Page View version 2.6.9 by Pär Thernström(http://eskapism.se/)
TablePress version 1.7 by Tobias Bäthge(https://tobias.baethge.com/)
WordPress Database Backup version 2.3.0 by Austin Matzko(http://austinmatzko.com/)
MU PLUGINS
–
THEME
Senior Boys – St James School
MULTISITE
1
SETTINGS
tribeEventsTemplate = calendar.php
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
previous_ecp_versions = Array
(
[0] => 0
[1] => 2.0.11
[2] => 3.0.2
)
latest_ecp_version = 4.0.5
welcome_notice = 1
displayedPressTrendsDialogue = 1
donate-link =
viewOption = month
eventsSlug = calendar
singleEventSlug = calendar
postsPerPage = 10
showComments =
multiDayCutoff = 12:00
embedGoogleMaps = 1
embedGoogleMapsHeight = 350
embedGoogleMapsWidth = 100%
embedGoogleMapsZoom = 10
sendPressTrendsData =
debugEvents =
recurring_events_are_hidden = exposed
disable_metabox_custom_fields = show
stylesheetOption = tribe
tribeEnableViews = Array
(
[0] => upcoming
[1] => month
[2] => week
[3] => day
)
tribeDisableTribeBar =
hideLocationSearch = 1
monthEventAmount = 7
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
showEventsInMainLoop =
defaultCurrencySymbol = $
geoloc_default_geofence = 25
geoloc_default_unit = miles
schema-version = 4.0.5
earliest_date = 2013-07-05 00:00:00
latest_date = 2017-07-05 23:59:59
WORDPRESS TIMEZONE
–
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/var/www/vhosts/stjamesschools.co.uk/httpdocs/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.0.5

[twkmedia]

Thanks George

How is it coming along? Have you managed to find anything that could cause the issue? I understand that it’s difficult for you to fix it if you can’t reproduce the error.

Is there any other information you need from me? Anything else I can try?

Thanks!

[twkmedia]

Hi George,

Sorry if I was unclear, what I mean is that the links to previous and next events within the tribe-events-sub-nav at the bottom of the single event page are not working. They remain stuck on two events only. Both of them now in the past. It’s just the prev/next links on the single event page that are not working. The prev/next month ones in the calendar view work fine.

This is what the code from the site looks like, as you can see it doesn’t output anything inside the next events li-tag.

<ul class="tribe-events-sub-nav">
    <li class="tribe-events-nav-previous"><a href="http://backup.com/event/rugby-v-maidwell-hall/"><span>«</span> Rugby v Maidwell Hall</a></li>
    <li class="tribe-events-nav-next"></li>
</ul>

This image shows an upcoming event, but it doesn’t link to the events immediately before or after it. It links to one single event in the past. There are plenty of other upcoming events that take place before and after the current one, but it doesn’t link to any one of them. And the previous event it links to is over a month old.

All single events link to that same event in the past. If you go to a single event that took place before the Rugby one that it is stuck on, it will show one other event that is also in the past. Those two events are the only ones that are being displayed in the prev/next links on the single event page.

I can’t figure out why it would be stuck on those two events only. And if I delete those two events from the event calendar, both the li-tags in the tribe-events-sub-nav are empty so there’s nothing showing at all.

Thanks!

[twkmedia]

Hi George,

We have now set up a test server, and gone through the Testing for conflicts steps and unfortunately the problem persists.

The test server has the latest version of WordPress installed, all our plugins are up to date and the browser cache was cleared. This is what I’ve tried so far:

• I downloaded and activated the Twenty Thirteen theme and tried it first with the plugins activated – still had problem with the sub-navigation.
• Then I disabled all plugins except Events Calendar and Events Calendar Pro – no change.
• I tried disabling Event Calendar Pro as well, so that only the regular Events Calendar was active – no change.
• Kept all plugins except Events Calendar deactivated and switched back to regular theme – no change.
• I tried deleting the two events that the calendar seems stuck on in case there was something wrong with them, but then it showed no sub-navigation at all. The li-tags were empty.
• I also tried changing to default permalinks while all plugins were deactivated and the Twenty Thirteen was active – no change.

It’s a very odd problem since it works fine on our other sites where we have similar plugins installed. With a generic theme and no other plugins active I expected it to work fine. Is there something else I can test?

[twkmedia]

Hi Josh,

Yes, this is pretty much what’s happening to us too. Nothing or almost nothing is being pulled through by the importer.

No, all feeds are public.

Thanks

[twkmedia]

Hi Josh,

Thanks for getting back to me. Sure, the feeds are below:

Google: https://www.google.com/calendar/ical/nhehs2015%40gmail.com/public/basic.ics

Outlook:
– webdav.venuecom.com/calendar/BMS/calendars/Performing_Arts_Calendar.ics
– webdav.venuecom.com/calendar/BMS/calendars/Senior_School_Events_Calendar.ics
– webdav.venuecom.com/calendar/BMS/calendars/Sports_Calendar.ics
– webdav.venuecom.com/calendar/BMS/calendars/Junior_School_Calendar.ics
– webdav.venuecom.com/calendar/BMS/calendars/Marketing_and_Admissions_Calendar.ics

Cheers

[twkmedia]

Hi George,

1. Yes, it’s updated to the latest version.

2. They’re set to /%postname%/

We are going to set up a test site in the next week or so, when time permits, and try it with a regular WP theme and disabling plugins to see if that’s the problem. I’ll keep you posted on how that goes.

Thanks for your help so far!

[twkmedia]

Hi George,

Sorry to have taken so long to reply. We have now updated the site to the latest WordPress version and also updated the plugin to version 3.12.3. The links are still not working.

I also tried removing our custom templates again, after the update, and that doesn’t work either. It still displays the wrong links. I can’t leave the templates off since that affects the styling of the website, but I did completely remove them from the server and reloaded the page, and there’s no difference, except in styling.

Thanks!

[twkmedia]

Hi,

I haven’t had a chance yet to update the site to the new WordPress version. I will try that next week.

Yes, there is custom templates that we use, and I tried removing them but the problem persisted.

I also noticed another forum post that was quite similar to my problem, https://theeventscalendar.com/support/forums/topic/single-event-view-previous-event-link-incorrectly-points-to-the-oldest-event/
And, I tried changing time zones, and toggling the ‘Recurring events instance’ which had worked for them, but didn’t help with this issue.

Thanks!

[Author]

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