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February 25, 2018 at 3:29 am in reply to: Tickets not available for recurring events when first date has passed #1463156
Sue Bush
ParticipantHi Jaime
Can I be clear about this response. Are you saying that you have read our ticket and it should work, that your view is that this is a bug? Or is this a stock response? We just need to know if it should work as we have outlined and we will troubleshoot from there following your suggestions. We have lost a week day waiting for a reply and this feels like it might be a stock response – I may be wrong of course.
Kind regards
Sue
Sue Bush – Project Manager & Designer
Touchpoint Design Ltd
The Guild, Guildhall, High Street, Bath BA1 5EB
Studio: 0044 (0)1225 379 010
Mobile: 0044 (0)7956 302 163
E: [email protected] http://www.touchpointdesign.co.uk
Skype: suebush Twitter: @touchptdesign
FaceBook: touchpointdesign LinkedIn: company/touchpoint-design-ltd
Hi, I am using Events calendar PRO and Events tickets plus.When I set up a recurring event in the future, the tickets display. However when the first of the recurring events has passed, the tickets for all of the events (still in the future) disappear from the front end.
We need the tickets for the future events to remain available until all of the recurring events have taken place.
January 31, 2016 at 3:58 am in reply to: Checkout quantity field is zero can it default to 1 #1065118Sue Bush
ParticipantIt does make perfect sense. thank you for taking the time to explain in such detail. I will give that solution a go, as we are only ever selling one type of ticket at a time.
January 28, 2016 at 12:27 am in reply to: Checkout quantity field is zero can it default to 1 #1063518Sue Bush
ParticipantThank you for your reply Brook. Before I make changes on the live site I just want to clarify what you are saying.
We have multiple tickets on sale for one event, let’s say 20 tickets. If we set the default value to “1” and the user clicks add to cart, they will not have “1” ticket added to their cart, they will have all “20” tickets added to their cart? The user only wants 1.
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