Sue Bush

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  • Sue Bush
    Participant

    Hi Jaime

    Can I be clear about this response. Are you saying that you have read our ticket and it should work, that your view is that this is a bug? Or is this a stock response? We just need to know if it should work as we have outlined and we will troubleshoot from there following your suggestions. We have lost a week day waiting for a reply and this feels like it might be a stock response – I may be wrong of course.

    Kind regards

    Sue

    Sue Bush – Project Manager & Designer
    Touchpoint Design Ltd
    The Guild, Guildhall, High Street, Bath BA1 5EB
    Studio: 0044 (0)1225 379 010
    Mobile: 0044 (0)7956 302 163
    E: [email protected] http://www.touchpointdesign.co.uk
    Skype: suebush Twitter: @touchptdesign
    FaceBook: touchpointdesign LinkedIn: company/touchpoint-design-ltd
    Hi, I am using Events calendar PRO and Events tickets plus.

    When I set up a recurring event in the future, the tickets display. However when the first of the recurring events has passed, the tickets for all of the events (still in the future) disappear from the front end.

    We need the tickets for the future events to remain available until all of the recurring events have taken place.

    in reply to: Checkout quantity field is zero can it default to 1 #1065118
    Sue Bush
    Participant

    It does make perfect sense. thank you for taking the time to explain in such detail. I will give that solution a go, as we are only ever selling one type of ticket at a time.

    in reply to: Checkout quantity field is zero can it default to 1 #1063518
    Sue Bush
    Participant

    Thank you for your reply Brook. Before I make changes on the live site I just want to clarify what you are saying.

    We have multiple tickets on sale for one event, let’s say 20 tickets. If we set the default value to “1” and the user clicks add to cart, they will not have “1” ticket added to their cart, they will have all “20” tickets added to their cart? The user only wants 1.

Viewing 3 posts - 1 through 3 (of 3 total)