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Hi Brook,
We don’t have SCRIPT_DEBUG enabled… WP_DEBUG either.The issue happens for new and existing events.
I am using Mac Safari 10.0.1
Hi Cliff,
Our web developer looked into this, and found the following:The problem persists even when all plugins are deactivated except TEC + TEC Pro (both at v 4.3.3)
The problem persists regardless of the theme chosen: SBS custom theme, Genesis Framework, or Twenty-Fifteen
In any case, the JS console shows an error in the WP Admin… see attached screen shot.
It looks promising as an avenue of investigation.
Thank you!
Thank you, we seem to be up and running after resolving these conflicts. Your help is much appreciated!
Hi George,
#1 I had already done.
I just tried #2 and now it looks like the site is down after “too many redirects.” I now cannot access WordPress at all.
I’ve left a message for our webhost.Thanks George, I downloaded/uploaded/activated and unfortunately we’re still getting the hanging. Any other suggestions? Is this something to do with our hosting, or our page template setup? I really appreciate your help.
After spending hours on this today I have resolved issues # 2, 3, 4. Calendar is still hanging/buffering when anyone tries to click to the next month.
I have now updated WordPress and Genesis to current versions. I am tempted to delete Events Calendar PRO and start over installing but I don’t know if the data that has been entered on it is tied to “The Events Calendar” which still seems to be functioning at the current version or if it is tied to “PRO.” I have backed up the data. I have seen the notes about not updating the free version without the pay version, but I’m trying to clean up a mess here that was generated by someone else. Please give me some suggestions about what to do next. Thank you.
I just tried to download and install and got this message:
Installing Plugin from uploaded file: events-calendar-pro.4.0.4.zip
Unpacking the package…Installing the plugin…
Destination folder already exists. /var/www/html/wp-content/plugins/events-calendar-pro/
Plugin install failed.
Return to Plugins page
Thank you.
I had momentarily deactivated PRO because it wasn’t working.
When I click the link to download PRO, it says I’ve already downloaded. I purchased a new license key yesterday.
The license key is showing up under The Events Calendar, but not under PRO.
When I click “Settings” under the PRO plug in it hangs, I get a gray screen, and this message:
“You do not have sufficient permissions to access this page.”
I have admin-level access on WP.
