[Stephanie]

Hi Courtney,
It looks like the release that came out today (The Events Calendar 4.5.12.2 & The Events Calendar PRO 4.4.17) fixed my issue, I’ve upgraded and successfully tested.

Thank you for your help, this ticket can be closed.
Stephanie

[Stephanie]

Thank you, I don’t mean to add pressure. I know this is a hot issue for you.
I ask only because my clients ask me, and now I can at least say we’re talking and you’re working on it.

Thank you for this info, I’ll keep an eye out for updates.
Have a great day!

[Stephanie]

This reply is private.

[Stephanie]

Hi Courtney,
Thank you for moving my thread to the correct location.
I’ve updated to the release that came out this week:

The Events Calendar – 4.5.10
The Events Calendar PRO – 4.4.15

And the issue still exists.
I hope this is helpful, and I do see a few other posts about this now. I’ll keep following the forum and watching for updates.

Thanks,
Stephanie

[Stephanie]

Hi Trisha,
Thank you for your help.

So event calendar does rely on the end time for determining when an event is expired?

Thanks,
Stephanie

[Stephanie]

Hello Hunter,
Please let me know if there is an update.
You also mentioned having issues, if I can help please let me know.

Thanks,
Stephanie

[Stephanie]

Hi Alan,
The only reason I made that post private was to protect my client’s calendar feed.
I have to follow up on this ticket today and will make the response public.

Thanks,
Stephanie

[Stephanie]

Hello Hunter,
Thanks for your continued help on this issue.
I did apply the update and my issue persists.

Here are the exact steps to follow to recreate my issue:

Google Calendar Feed:
[redacted by admin, provided in private reply below for MT support staff]

Manual VS automatic doesn’t matter, the issue presents in both settings.
I’ve been using manual until this is resolved.

Settings:
Clean up recurring events after – 1 month
Create recurring events in advance for – 6 months

Event Categories:
Special Event
Worship

Event Update Authority – Preserve the most recent change in each event field, whether that change occurred on my site or at the original source.

other settings are default.

The important thing to note is that event categories get applied to specific events only, blanket application will not work in my use case.

Steps to follow:

1. Run the import of the calendar
2. In the events list page, filter for “worship” (screenshot attached)
3. Edit all “worship” events to have “worship” event category.

note: I only run the import weekly, I recommend waiting till at least the next day to simulate more accurately.

1. re-run the import of the calendar
2. filter events for “worship”

result: past events maintain their “worship” category tag, the current month loses their category and future events have mixed results.

Please let me know if you have any questions about settings or how I do this import.

[Stephanie]

Hello Hunter,
Thank you for setting up that test however it does not match my criteria.

The feed coming in does not get a category applied to all posts, only select posts.

My issue still exists.
On my local site I set the import to run daily, which claims to run when I visit the site based on the runtime.
The auto-import tells me that no new items were imported/updated, if I then manually trigger the import I get a correct import/update of 81 items.

After the import is run, I filter the events for a specific title (“worship”) then check to see if the correct category (also “worship”) is still on events I know exsisted before the import.
Past events maintain their categories, and some future events do but most notably events in the current month (January) do not.

I don’t know what other troubleshooting details to give, please let me know if you have any questions.

I’ve attached a screenshot of the “Scheduled Imports” after I’ve manually triggered a run showing a count discrepancy.

Thanks,
Stephanie

[Stephanie]

Hello Hunter,

Thank you for your feedback, I agree that it looks like the automatic import is wiping my changes.
I’ll set up another site instance to test for that.

Can you tell me if the settings I’ve shared in my screen shot are correct?
Thanks,
Stephanie

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