Stacie

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  • in reply to: Custom Details not collecting #1261235
    Stacie
    Participant

    Thank you for the response, we updated everything to 4.4.5 recently, so hopefully that will take care of the issues. Will let you know if it keeps happening. Happy Retreating, and thanks for taking time to help.

    in reply to: Customer Details not collected #1245228
    Stacie
    Participant

    Thank you for the update. I have sent my client a note asking if the problem has happened again recently, but haven’t heard anything back from them.

    Glad to here is it not something on our end.

    We appreciate all the behind the scenes testing you and your team have done.

    in reply to: Customer Details not collected #1232736
    Stacie
    Participant

    Here is an example of what I am talking about. I have one ticket that the attendee fills out, that has required fields. I have sold 2 tickets to this event. One has details the other does not.

Viewing 3 posts - 1 through 3 (of 3 total)