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Hey Cliff,
It appears as if the manual removal of the previous license key did the trick! Thank you SO much for your time and patience in this matter and helping to resolve it.
Have a happy holiday weekend!
Looking back at the instructions you provided on December 15, 2017 I now realize you were asking me to remove the license from the old site first (there were HTML characters in the email version so I missed where it said “old site”). The problem is, that site has been completely shutdown so we cannot access it to remove the license key.
Can we simply have a new license key associated to our account that I can use on the new WordPress website?
Let me know how we can get this resolved. Thanks!
Josh,
Thanks for the quick response. After experimenting with the suggested download and a few other options (without luck) I found a fix. It had to do with the order in which the EC plugin updates were made.
If I updated EC 4.0.5 first, no other plugin could be updated or installed after that point. This included EC plugins or those from other developers.** Subsequent plugin updates would spin forever, with the only option being a page refresh of quitting the browser. The site would go down and a restore needed. Backing up before updates is a life saver.
Out of curiosity, I updated ECP (Pro) 4.0.4 first (and Community Events 4.0.4) and then EC 4.0.5. It worked.
It seems, in this instance, EC needed to be updated last, after the Pro and Community Events updates were made, not before. In the past, I assumed that EC was the core and should be updated first.
**Because no plugin could be updated after EC, I assumed that Pro hanging and spinning was the issue, as it was next in line… when in fact no plugin could be installed or updated.
Changing the order of EC updates cured the conflict. And all plugin updates could be made thereafter
This process was repeatable. Hope it makes sense.
Thanks,
DanThe folks at AWPCP discovered the problem (pasted below) which involves settings in Community Events and Theme My Login.
When I uncheck Access Control for Subscribers in Community Events settings, it gives my low level users “Subscribers” access to edit Community Events items, which is not good. Specifically venues and organizers.
Is there a way to limit Community Events access to the Subscribers without interfering with AWPCP?
BTW, other users of Community Events are having the same problem according to the forums at AWPCP.
You asked:
1) Who can access AWPCP Admin Dashboard
Registered Users “Subscribers” and higher.2) Does that come from an Add On Plugin to AWPCP?
There is not an Add On to AWPCP, just the single plugin————————————————————————————–
Hi Dan,
My developer looked into this and found the source of the issue:
This issue is a configuration problem not related to AWPCP.The Theme My Login plugin is configured to Restrict Admin Access to Subscribers (and other roles), causing logged in users to be redirected tohttp://sledmass.com/your-profile/ when they attempt to access the User Panel (or any other admin section).
The restriction in Theme My Login can be configured from: http://sledmass.com/wp-admin/admin.php?page=theme_my_login_themed_profiles.
theme_my_login_themed_profiles_settings_ _snowmobile_association_of_massachusetts_ _wordpress
The Community Events add-on of The Events Calendar plugin, is configured to block access to the admin dashboard to Subscribers (and other roles), causing logged in users to be redirected to the homepage when they try to access the user panel.
The access control can be configured in http://sledmass.com/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=community (scroll down to the Access Control section).
the_events_calendar_settings_ _snowmobile_association_of_massachusetts_ _wordpress
Please let me know if you have any other questions or issues!
Regards,
-Dave
AWPCP Owner
