[Matt]

HI Barry –

Do you have the option to switch to the wide page? (no sidebar) – That’s where we’re having our issues. And yes, I was able to test in a sandbox environment with no plug-in’s. Not on the live site, but in a test.

Thanks!

[Matt]

Sounds great! I’ll send it over shortly. Thanks so much Barry –

Matt

[Matt]

In an effort to save response time, here are a few links to get you started.

1) Main Files in Theme
http://screencast.com/t/L6gQe1Bw7

2) template-twocolumnsright.php
http://snippi.com/s/duwazc7

3) loop.php
http://snippi.com/s/0flteir

4) loop-post-formats.php
http://snippi.com/s/caxb8v6

5) loop-children.php
http://snippi.com/s/gmobctu

Let me know if anything else will help.

Thanks again!

Matt

[Matt]

Hi Jonah –

OK, I’ve got default pages for you..

Here’s the template we want to use:
http://meiklejohnpta.com/one-column-no-side-bar-template/

Here’s the default:
http://meiklejohnpta.com/default-page/

I do not have a page.php file actually.. It seems to be running from files called template-onecolumn.php etc on up. And those then call loop.php. It’s very confusing. Let me know what you’d like to see the code for (or multiple) and I’ll get on it. Thanks so much for reaching out.

Matt

[Matt]

That would actually be my preference, but I want the sidebar removed from the calendar view. For some reason, my wide (no sidebar) template (as well as all the other templates) are all defaulting to the default template and not working correctly.

[Matt]

It’s FIXED! 🙂 After tons of testing, we finally found out that it was the simplest of answers. We were running a different calendar plugin previously on our sites and then introduced TEC. The users experiencing problems were still running the other calendar on their live site while copying the data over. We’ve determined that once we de-activate the other calendar, we’re all set. Feel rather silly for not realizing that months ago, but at least it’s fixed! Thank you guys for all of your help, it’s so massively appreciated!

Have a great week –

Matt

[Matt]

HI Jonah – I’ll have the team set up a development environment to start testing with plug in changes. The part that’s confusing me is that some of the calendars work and some do not, all with the same theme and plug in’s activated.

[Matt]

HI Jonah – Thanks for the follow up, sorry for the delayed reply, for some reason I’m not getting emails for the replies..

They are all running the same theme and we have tried deactivating the plug ins with no success. We are not able to revert back to 2011 theme as these are live sites with much activity. We’ve got about 600 sites on the network that are active, so it’s not possible to revert. The confusing part is that some work, and some do not, same theme, same settings, same install…

[Matt]

Hi guys – wanted to follow up on this, I’ve got a bunch of clients freaking out on me about not being able to use their calendar… Thanks!

Matt

[Matt]

Hi Jonah –

I’m on a mac, but just checked in FF, Chrome and Safari and they’re all the same. It’s the drop down we’re seeing as the issue, it says Feb and should be March.

Here’s a screenshot: http://screencast.com/t/mkShD6jhrnB

Thanks!

Matt

[Matt]

Hi Rob – Yep, sorry, it’s 2.04 🙂

All sites are running the same versions of both PRO and Free. WPMU install is 3.2.1, we have not yet upgraded to 3.3 as there are some conflicts with other plugins, but it’s fairly up to date.

Only difference between school working and those that are not is that the working one didn’t have the License code added, but when I removed from the others, there was no change.

Just re-saved preferences to check as well and that did not solve the trick.

Let me know what you think.

Thanks!

[Author]

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