[Sheila]

Sorry it’s been so long. I’ve been awaiting approval on my fee before doing any more. I’m still waiting for that but thought I’d see if this latest recommendation fixes it. I’ve installed Event Rocket on the test site but I do not see any way to do anything with it. It’s not intuitive! Please advise. And is this the only remedy available at this point?

[Sheila]

Tis a puzzle. I added a new event (from scratch) using the same info as another event and got page not found. I thought it was odd they put the time in the event date and wondered if that had an impact. So I tried it w/o the time also. Neither worked. Both give the 404 page not found error. It put the Neely Mansion Open House on today (6/23). Here’s the direct link to it http://tribe.hoffmangraphics.com/events/neely-mansion-open-house/ and you get the 404. This is still using default theme and NO plug-ins. Something is very off here.

[Sheila]

Casey, I was able to deal with the duplicated stuff with CSS (hiding some). The Tribe Style is much worse for me.

Meanwhile I spent a lot of time on the troubleshooting today and made you a video: http://screencast.com/t/2ZPmz8pISS1S

[Sheila]

So now I’ve gone back to the first staging site on the other server and what it seems like is that SOME events work on both and some don’t. I’m looking for why. Thinking it could be to do with the date formats as I change that in the new configuration. I’ll keep adding plug-ins back and see where I go with this. It takes a lot of back and forth.

Meanwhile, I have another question. I was sure I’d done this on the first install but now I don’t see where…. I need to remove the repeated event titles and next/previous. That could be in the theme but I’m not finding it. I thought it was an option in ECP to toggle them off. If so, where please and thank you?

[Sheila]

Thanks Casey. I guess moving to my server I should’ve tried doing both at once again (new theme AND deactivating plugins). Of course I’d already done that on the old server. So now the work begins to see if it’s the theme or a plug-in and which one(s). I’ll post back the results. thanks.

[Sheila]

OK…I now have the updated plug-ins activated on the same server as the original site and I have made sure htaccess is unlocked AND I have reset permalinks. I still have the exact same problem as before.

I have created an admin user with same credentials as on previous install (see private above).

[Sheila]

PPS…I just cleared the APC cache and I’m now able to activate. Will report back about how it works. Sorry for alarm.

[Sheila]

PS…I unlocked the htaccess but that did not fix this.

[Sheila]

The plot thickens. I’ve made a sub-domain on the same server and tried to update both the free and Pro plug-ins. Now I’m getting a huge Fatal Error plug-in cannot be activated in the dashboard. I don’t even know how to interpret all this info! Site is now at http://www.tribe.hoffmangraphics.com but plug-ins are not currently able to be active.

Warning: require_once(/home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/public/template-tags/calendar.php) [function.require-once]: failed to open stream: No such file or directory in /home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/lib/the-events-calendar.class.php on line 164

Fatal error: require_once() [function.require]: Failed opening required ‘/home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/public/template-tags/calendar.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php:/home/hoffman/php’) in /home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/lib/the-events-calendar.class.php on line 164
Fatal Error
The site encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.
Error Message

Fatal Error: require_once() [function.require]: Failed opening required ‘/home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/public/template-tags/calendar.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php:/home/hoffman/php’) in /home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/lib/the-events-calendar.class.php on line 164

Description
The The Events Calendar plugin code created an error that caused PHP execution to fail.

A required file (/home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/public/template-tags/calendar.php) was unable to be loaded since it does not exist. This error typically indicates that the code has a typo (require_once(‘hom.php’) rather than require_once(‘home.php’)) or that the file is actually missing. Try uploading the plugin again to see if that fixes the problem.
Solutions
Invalid code modifications can cause this problem. If you have made any modifications to the plugin, remove them and try to load the site again.
It is possible that this plugin’s code is out of date and that an upgrade is available. Check with the plugin’s author to see if an upgrade is available.
There may be a conflict with another plugin running on the site. Try upgrading the other plugins on the site. A plugin conflict can be ruled out by deactivating all the other active plugins on the site and checking to see if the error still occurs.
The The Events Calendar plugin may not have been fully uploaded. Uploading the plugin again could fix the issue. Important: If you do this, you will lose any modifications made to the plugin.

Error Source Details
Type Plugin
Name The Events Calendar
Version 3.6.1
Author Modern Tribe, Inc.
Path /home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar
File lib/the-events-calendar.class.php
Other Software Details
WordPress Version 3.9.1
PHP Version 5.3.28
Full Error Details
Type Zend Compile-Time Error (E_COMPILE_ERROR)
Message require_once() [function.require]: Failed opening required ‘/home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/public/template-tags/calendar.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php:/home/hoffman/php’)
File /home/hoffman/public_html/tribe/wp-content/plugins/the-events-calendar/lib/the-events-calendar.class.php
Line 164
Type Description This type of error indicates that the PHP code is violating a restriction enforced by PHP. An example of such a violation is trying to use a reserved word for a class or function name.

Note that this message is generated by iThemes.com products when an error is encountered on the site. While an iThemes product is generating this message, it is not necessarily the cause of the problem.

[Sheila]

Yes I know it’s in alpha. I’ve emailed Jonathan. I’ve also just cleaned out the rest of the htaccess file. I hadn’t sent you all of it. But are you saying that ECP won’t work on a site with a locked htaccess file? Can I unlock it, install and then relock or it can never be locked? I host 35+ WP sites on a dedicated server. I worked with a security pro because we were having issues with brute force attacks. So one of the many things he had me do was lock them all.

[Sheila]

yes, well, this plugin is much more convenient and has worked for several other sites. I can setup a sub-domain to test I guess. But it’s a PITA compared to using WP StageCoach.

What can you tell me, if anything, about the htaccess? Why did you say it needed to be writable? Do the things they added to it tell you anything? I’ve emailed them for input as well.

[Sheila]

No….they’re not. I made the clone using the new plug-in WPStageCoach so the clone is on their server. On my live site the htaccess is NOT writeable actually for security. On the cloned site it is writeable. I’ve pasted what’s in the clone site htaccess that is not in the live site below.

Question though….if we find that the issue is the environment on the clone site, and I go ahead and update on the live site…what happens if it’s STILL like this on the live site? I won’t have a good way to easily revert and their live site will be a mess!

####WP Stagecoach .htaccess file ####
#### This file will NOT be transferred back to your live site if you make changes in it ####
#### Lines that start with #WPSC# have been commented out to ensure no errors with your staging site while running on our servers. ####
# Begin WP Stagecoach redirects
RewriteEngine on
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule ^(.*\.jpg$|.*\.jpeg$|.*\.png$|.*\.gif$|.*\.svg$|.*\.bmp$|.*\.tif$|.*\.tiff$|.*\.pct$|.*\.pdf$|.*\.git$|.*\.mp3$|\.m4a$|.*\.mp4$|.*\.aac$|.*\.aif$|.*\.mov$|.*\.qt$|.*\.mpg$|.*\.mpeg$|.*\.wmv$|.*\.mkv$|.*\.avi$|.*\.mpa$|.*\.ra$|.*\.rm$|.*\.swf$|.*\.avi$|.*\.mpg$|.*\.mpeg$|\.flv$|\.swf$|.*\.gz$|.*\.sql$|.*\.tar$|.*\.log$|.*\.db$|.*\.dat$|.*\.123$|.*\.zip$|.*\.rar$|.*\.iso$|.*\.vcd$|.*\.toast$|.*\.bin$|.*\.hqx$|.*\.sit$|.*\.bak$|.*\.old$|.*\.psd$|.*\.psp$|.*\.ps$|.*\.ai$|.*\.rtf$|.*\.wps$|.*\.wpd$|.*\.dll$|.*\.exe$|.*\.wks$|.*\.msg$|.*\.mdb$|.*\.xls$|.*\.doc$|.*\.ppt$|.*\.xlsx$|.*\.docx$|.*\.pptx$|.*\.core$|^core.*)$ http://sococulture.org/$1 [R=301,L,NC]

# End WP Stagecoach redirects

[Sheila]

Casey….I psted originally ” I have made sure there are no caches on and I’ve re-saved permalinks. They’re the same theme and plug-ins (a clone) so it should all work the same in both cases. But because I know the routine, I have changed the theme to 2014 and get the same result. Then I also deactivated ALL plug-ins except EC & ECP. Still same result.”

But just in case I tried saving permalinks AGAIN. Still no joy. Please log in and take a look. thanks.

[Sheila]

This reply is private.

[Sheila]

And I just saw your response to someone else about multi-day events and that makes me think… would this work for one event that has multiple dates throughout the year? The visitor could choose the date they’re registering for?

[Author]

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