Mark

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Mark
    Participant

    I will await your followup. I have tried multiple options, and tired to apply the steps you shared in your last reply, however the same issue is still occurring.

    You have a great product however this issue is preventing us from using a feature that is important to us. I hope my issue is being explained clearly over the past few post and a fix can be implemented. We have many reoccurring events and to have a graphic applied to each reoccurrence of event is a feature we hope we can use.

    Thank you for your attention to this matter.

    Mark
    Participant

    Hello thank you for the feedback.

    When you edit the event, and add the image, did the image apply to all the events? Once we apply the image to a single event, that is not reoccurring, we also do not experience any problems. Reoccurring events are when we experience the duplications. That is the major issue–We want the image to apply to every reoccurring event.

    Regarding the security issues, we will look into that and thank you for the update. We have many security protections in place to include Sitelock, our SSL, and McAfee not sure why you would receive such an alert.

    Mark
    Participant

    Here is another case, where the item imported into the Event Calendar okay, I edited the event in Event Calendar to simply add the graphic, once I saved it, and went to the calendar to view, there are two events listed, one with the graphic and one without the graphic. The duplicate event is showing in everyone view.

    On the calendar view, please notice on Friday and Wednesday, both the Bible Study and the jail Ministry lines in the attachments.

    Please provide a solution as soon as you can. Request from your previous messages have been answered and screenshots have been provided as requested.

    Mark
    Participant

    Attached are the final two screenshots as requested.

    Mark
    Participant

    The URl of the import is: https://calendar.google.com/calendar/ical/imanicalendar2014%40gmail.com/public/basic.ics

    Again, the import comes in fine, it is when I edit the event once it is imported into Event Calendar adding a graphic to it so it shows on the calendar, the event creates a duplicate; one with the graphic and one without the graphics.

    I don’t think the import is the issue. Something happens once I edit the imported event once it is imported, this is when the duplicate event is created.

    Mark
    Participant

    Update of the unresolved issue:

    The event is duplicated even on the screen when I click the date. On the event we edit, we have also included a picture to display. Not sure if we can add the picture to display on the Google Calendar side (if this can be done) before we import the event, so it display in the Events Calendar, not sure if this will help. We added the graphic while editing the event on the Event calendar side.

    Again, we only want the reoccurring event to show, with the graphic. Once we added the graphic on the Event Calendar side, the event shows as duplicates, one with the graphic, and one without the graphic. The one without the graphic seems to keep all the same variables, characteristics and styles, but without the graphics as it was originally imported from Google Calendar.

    Please help>>>>

    in reply to: License key is out of installs #1279174
    Mark
    Participant

    This reply is private.

Viewing 7 posts - 1 through 7 (of 7 total)