[Richard Bredeson]

Hello again, Courtney–

I think what I’ll do is recreate an event in 2018 to be sure that is preserved and move forward from there. This will be easy enough to do…

Thanks. If I have any further issues I’ll come back to this thread…
–Richard

[Richard Bredeson]

Hi Courtney–

There are no events listed in my dashboard following 12/18. Everything
seems to stop there. All plugins are up-to-date and I’ve added nothing new
to create a conflict.

I’ll do some debugging but please let me know if the plugin may have done
something to delete 2018 events!

Thanks
–Richard

[Richard Bredeson]

Hooray! New license key for Events Calendar Pro works fine and my plugin is now updated to the latest version. Thanks for resolving this for me!

[Richard Bredeson]

Hello again…

I just checked the status of my account and note that both licenses are now
combined under my one email account, [email protected] which is
great; thanks!

However, the license key for Events Calendar Pro is still the old one which
is expired. I paid for the renewal of Pro on that same order:
Order #1355751 was placed on September 27, 2017 and is currently Completed.
However, the old key for Events Calendar Pro has not been updated.
I need to the new key so I can update to the next level of Pro.

Thanks!
–Richard

[Richard Bredeson]

Hi Caroline–

Oh, I did wonder if that was what happened. For some weird reason I don’t
recall I purchased those licenses (different times) using two different
accounts even though I am the admin on both and for the same website(s).

What I would like to do is combine these accounts so I can renew in one
place at one time. Use the one in my name, Richard Bredeson, with email
[email protected] if this is possible.

Thanks so much. Sorry for the weirdness!
–Richard

[Richard Bredeson]

Hello, Courtney–

That Key I posted is the old one for Events Pro. Please take a look at that order number I sent to you. It is for the renewal of two products, Tickets Plus, which I updated just fine, and Events Pro which did not update since I don’t have a new key for it.

Order #1355751 was for two renewals. Please provide a new key for Events Pro.

Thanks!

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