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Hi Victor,
Thanks! We import from URL http://facebook.com/Rapalje, hourly. The Event Update Authority is set to ‘Import events but preserve local changes to event fields.’.
Hi Victor,
That fixes the cURL issue indeed. However, the other issue persists. The request is still occasionally blocked by the Events Aggregator server.
Additionally, why are all the events (more than 80 now) updated every run? It re-imports them every hour, but nothing has changed in these events.
Hi Victor,
We import from one source and that is Facebook (https://www.facebook.com/rapalje/). We have automatic imports scheduled to every hour. This is our only import, so we have 24 imports every day.
The errors appear for this source, most of the time it works fine but about 25% of the time our request is blocked.
Hi Shelby,
Could you give a timeframe in which this feature could be implemented? It is quite important for our product’s ability to sell event tickets.
Hi Nico,
Thanks for the update, it seems to run smoother now. But we still get occasional errors popping up in the History interface. Most errors come from our request being blocked:
Import failed: Event Aggregator server has blocked your request. Please try your import again later or contact support to know why.
But we recently also had:
Import failed: cURL error 28: Operation timed out after 5001 milliseconds with 0 out of -1 bytes received
Can these issue be resolved? Why are some of our requests being dropped?
Hi Shelby,
I’m sorry but I lost the legacy Facebook importer and the changes I made to it. Otherwise I think we would have reverted to using the legacy importer in all honesty. But since an API connection to FB is already established and all data is already retrieved, as I remember it was simply an entry in the response from FB that had to be saved.
Hi Victor,
The imports seem to mostly work. As soon as we start adding new events to Facebook it imports those to WordPress. However, we are still getting occassional errors that the import has been blocked by the Event Aggregator server. Why is this happening?
We only have one scheduled import every hour from Facebook. Manual importing seems to work fine. It does state that all previous events have been updated although no changes have been made, I’m not sure if this is supposed to be.
Thank you Shelby. In the legacy Facebook importer I implemented this myself, because it is fairly trivial to add. It would be great if this could be made accessible!
Additionally, any further attempts give:
Import failed: There may be an issue with the Event Aggregator server. Please try your import again later.
And one import in the last 12 hours DID work surprisingly, which updated all our events (?). Why doesn’t it work every hour?
Hi Shelby,
Let me clarify. Our events are put on Facebook automatically from our administration software and carry the URL to the ticket service (which is always a third party ticket selling service). These events are then imported into WordPress using your plugin but the Event Aggregator should also import the URL to the ticket service, and I’m not sure if it does. Then in our custom WP theme we try to display that URL, but I don’t know where it is stored.
The event aggregator only seems to have the URL to the Facebook event itself, but we’d like one directly to the ticket service.
Hi Shelby,
I’m not really looking to make a change really, just trying to access the metadata of an event. In Facebook events can have a link to the ticket service, how can I access this data?
I’ve added two images, one of the event in Facebook showing the button to the ticket service, and one of our site with a link to that same ticket service. Our site is at http://www.rapalje.com/agenda/
