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December 18, 2017 at 2:22 pm in reply to: 'The Events Calendar: Community Events' plugin has problems #1408249

Paul Mycroft
Participant

Hi Cliff,

Okay, here is my effort at troubleshooting in Google Chrome on Mac.

1. With the current theme and plugins installed, the

tags are visible, as we know. The Venue field is not displaying.

2. With the 2017 theme and all plugins deactivated except for the 3 Event Calendar ones, it looks and works fine.

I think it is safe to assume that the https://www.awesemthemes.com/products/deadline/ theme in use is the issue.

– Paul

December 15, 2017 at 11:40 am in reply to: 'The Events Calendar: Community Events' plugin has problems #1406649

Paul Mycroft
Participant

Hi Cliff,

I removed it from dashboard then uploaded a fresh version 4.6.7 but see no difference:

See http://take5.ca/events/community/add

Let me know next step and thanks.

December 14, 2017 at 3:50 pm in reply to: 'The Events Calendar: Community Events' plugin has problems #1406068

Paul Mycroft
Participant

Could I give you Admin access to dashboard?

You could put the site into maintenance mode then test it yourself.

Let me know.

December 14, 2017 at 3:49 pm in reply to: 'The Events Calendar: Community Events' plugin has problems #1406067

Paul Mycroft
Participant

This reply is private.

December 14, 2017 at 3:47 pm in reply to: 'The Events Calendar: Community Events' plugin has problems #1406064

Paul Mycroft
Participant

Hi Cliff,

On Mac, I switched to the 2014 theme. In Chrome, I see the venue field and date picker with no

tag errors. However, in Firefox, I don’t. This is in the 2014 theme.

After switching back to Deadline Responsive theme, the

tag error is there in Chrome.

In Chrome and Firefox, the drop-down menu is a problem on that page in both Chrome and Firefox. Do you see that as well?

See http://take5.ca/events/community/add

See attached for those 3 screenshots.

December 14, 2017 at 3:33 pm in reply to: 'The Events Calendar: Community Events' plugin has problems #1406047

Paul Mycroft
Participant

What do you mean by “account’s .zip”?

Thanks.

December 14, 2017 at 10:57 am in reply to: 'The Events Calendar: Community Events' plugin has problems #1405834
Paul Mycroft
Participant
Hi Cliff,

I deleted the plugin from dashboard then uploaded a fresh version 4.5.8 of the plugin, which I downloaded from https://theeventscalendar.com/my-account/downloads/.

I used Chrome Console and still see them – do you concur? Any idea what might be adding the

tags? Could it be the theme? Is there a way for me to edit those? I looked inside the plugin editor but not sure what to look for.

Thanks.
- This reply was modified 8 years, 5 months ago by Paul Mycroft.
- This reply was modified 8 years, 5 months ago by Paul Mycroft.
October 13, 2014 at 9:54 am in reply to: Recurring Events gone in 3.8 #807830

Paul Mycroft
Participant

Hi Josh,

That is so strange as it was purchased (the license key is in place), uploaded, and bought Community Events as well. I re-uploaded the Pro plugin from my account and the license key is already in place so it’s all good now.

They did have an issue with updating plugins recently so maybe that affected this.

Thanks for your support.

– Paul

October 11, 2014 at 1:38 pm in reply to: Recurring Events gone in 3.8 #803749

Paul Mycroft
Participant

This reply is private.

October 10, 2014 at 2:14 pm in reply to: Recurring Events gone in 3.8 #801620

Paul Mycroft
Participant

Hi Josh,

Yes, I have tried the following and still don’t see that feature when editing an event.

1. Switched to 2013 theme
2. Disabled all plugins except 2 Tri.be ones (Community Events and Event Calendar Pro).

I should see it within EVENT TIME & DATE section when editing an event, correct?

Let me know if you’d like access. Thanks.

– Paul
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Viewing 10 posts - 1 through 10 (of 10 total)