parkinsonsnetwork

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  • in reply to: Map View Not Working #1431113
    parkinsonsnetwork
    Participant

    Thank you. Is there an ETA for the next Maintenance Release? This is a pretty major issue for us. We purchased the Community Add-IN and are trying to go live with a 100+ Organizers that will be adding Venues. We can’t expect them to be able to generate Long/Lat. The site is for people with Parkinsons, TBI and MS so the map is a bit integral to their ability to use the site…. Anything you can do to get that in the maintenance release would really be appreciated.

    in reply to: Rename Organizers #1431105
    parkinsonsnetwork
    Participant

    Thanks Jennifer I will try that out this weekend. In addition, we are finding that the word “Events” shows up in lots of places. We changed a couple of settings to make it “Classes” but that didn’t seem to carry through everywhere. Is there something that will allow us to change that globally?

    Bob

    in reply to: Map View Not Working #1430466
    parkinsonsnetwork
    Participant

    And, lastly, I used the import function to try and import some venues, but, like the ones I updated with the Long/Lat checked it is showing the map pins in the middle of the ocean on the equator. Initially, as I mentioned in the first post, the imported venues from the test import provided by Tribe all worked during testing.

    in reply to: Map View Not Working #1430190
    parkinsonsnetwork
    Participant

    Continuing to research this. I have worked closely with WP Engine, our hosting environment and they were unable to find any issues on the server side. One thing I noticed is that when I click on the Use Long/Lat for the venue the Long/Lat is not being pulled in from the address. I manually entered that in for 1 venue and that is the only one that shows up. I am using an API Key from Google.

    in reply to: Map View Not Working #1430175
    parkinsonsnetwork
    Participant

    Since adding the Long/Lat for one of the venues (and then taking it out again) it is now able to see that venue on the map. But the other venue is not visible. I’m leaving that alone so you can see the issue. I will add a third venue as well and see if that shows up.

    in reply to: Map View Not Working #1430174
    parkinsonsnetwork
    Participant

    I entered the Latitude and Longitude in a Venue and that worked. But, we can’t ask people to do that. I don’t know what the issue is as the address as entered works fine when you look at the map from the venue. But, when you are searching for an event in map view it doesn’t work. In one case, I got it to show up in the middle of the map in the ocean.

Viewing 6 posts - 1 through 6 (of 6 total)