[oraboard101]

Thanks for the great suggestion on stopping emails. That worked beautifully. So now that I have all my tickets processed I can actually go into specific dates from last year and see all the attendees for that date and time. Does this mean that by first creating the event on “recurring series” then going back through with woocommerce tickets that it does in fact break that event out of the series?

It would seem that that is the case but I wanted to check with you first as you seem to be suggesting that it wouldn’t.

Thanks,

[oraboard101]

Thanks for the quick reply Geoff. So I did go into woocommerce and it does say that ALL of my orders from last year are still processing even though payment has already been received through my paypal gateway. If I do mark these orders as complete are all of these people going to receive a ticket in an email? That would be a nightmare as these are orders from last year!

[oraboard101]

Thanks Geoff, so I went back in and looked at the parent events and they also do not have the attendee list. When you configure wootickets into the event doesn’t it break it out of “recurring events” anyway?

Also, all of the attendees lists will say this something like this:

tickets sold:8
finalized: 0
awaiting review:8

Maybe this is why I can’t view the attendees because they haven’t been finalized? If so, how do I finalize them?

Thanks

[oraboard101]

You were correct it was in the Spam folder. I will check with the theme folks. Thanks for your help Barry!

[oraboard101]

Yes, the orders are marked as complete in woocommerce products. I receive an email with the order information but the customer does not receive the email. I have tested the order screen out with different products and all of them load indefinitely. Thanks for helping!

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