[Judy Dunlap]

This reply is private.

[Judy Dunlap]

Hi Andras,

Thanks for your continued help on this.

Can you tell me how to create a copy of the database to send to you? We have MyphpAdmin but I haven’t used it to do a database dump.

The plugins and theme files are easy enough.

Thanks,

[Judy Dunlap]

Hi Andras,

I just found out that the code works only for the first event in the case of a recurring event. Any chance you could cook up some code to make the price range revert to the lowest price for recurring events as well?

Thanks!

[Judy Dunlap]

Hi Andras,

Thanks for your help!

I checked for conflicts and there is no conflict with the theme. I then checked for conflicts with plugins and found that there is a conflict with WooTheme’s Sensei plugin, which is a core feature of our site since it is what we’re using to display the courses. The shortcode shows “no upcoming events” only when this plugin is activated but if it is deactivated, the shortcode displays normally.

I’m not really sure why Sensei would conflict with the shortcode.

Getting closer to figuring this out!

[Judy Dunlap]

Are the shortcodes used exactly the same on the 2 pages? Please check for typos and curly quotes as they might cause issue.

-> Yes they are exactly the same: [tribe_events_list limit=”6″]

Did you test on any other page what the result is? (Try to put in in the “foundations” or the “trainer” page and see if it works there.

-> I’ve tried it on all different sorts of pages, and every instance not on the home page results in “no upcoming events”

I see you are using visual composer. Please set a up a new blank page using the classic editor and check if the shortcode works there.

-> On a new blank, classic editor page, the shortcode doesn’t work — this means it is not a VC issue

Then switch to Visual Composer and check if it works with that.

Try to set up a similar structure (row, column etc.) for the shortcode container like you have on the “teacher” page where it doesn’t work and see what it does.

Try to remove the whole shortcode container on the “teachers” page and put it back in.

-> This doesn’t change anything

Try putting the shortcode at the beginning of the page. (I heard some visual builders have a problem when several shortcodes are used on the same page.) If it works in the beginning, then try moving it down little by little and see where it breaks.

[Judy Dunlap]

Hi Andras,

I think you’ve misunderstood the problem. Our problem is not that the events aren’t matching on staged vs. production site. We are using the Calendar on the staged site and will later push it to production (and disable and re-activate license). The live site is being completely redone which is why we’re working completely on staged. We are not comparing production vs. staged; we are talking about the shortcode not working consistently on the same website, with the keys and plugins all properly configured for the staged site.

Again, our problem is that the shortcode for displaying events only works on the Home Page and not on any other page:

Ex.

Shortcode shows “no upcoming events” on content page:
http://niroga.staging.wpengine.com/courses-and-trainings/dynamic-mindfulness-teacher/

Shortcode shows properly on home page:
http://niroga.staging.wpengine.com

[Judy Dunlap]

Are all the setting under Events > Settings the same on both sides?

I’m not sure what this means.. I’ve checked Settings and there isn’t anything unusual that I can see.

Are the events set up with the same details?

No. Each event has a unique title, time of start, location, tickets, etc.

Is it maybe a recurring event? There is a setting for hiding the future recurrences of recurring events under Events > Settings > General tab > Recurring event instances

No recurring events — but the events do span multiple days

Does the issue still exist if you remove the limit from the shortcode?

Yes

Also I see in your sysinfo that your Event Tickets Plus plugin is out of date.

I’ve updated the calendar and tickets plugins to the latest release

[Judy Dunlap]

Hi Andreas,

I’ve updated all the plugins and still see this issue with shortcodes.

You can see this here:

[tribe_events_list limit="6"] shortcode works fine on:
http://niroga.staging.wpengine.com/

But the same shortcode shows “No upcoming events” below:
http://niroga.staging.wpengine.com/courses-and-trainings/dynamic-mindfulness-teacher/

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