Lauren

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  • in reply to: Lost recurring events #1219824
    Lauren
    Participant

    I did open in an incognito window and the plugin worked fine. We can certainly work around this, but do you know of any reason why it wouldn’t work in Chrome when it was before?

    in reply to: Lost recurring events #1219773
    Lauren
    Participant

    We do have AdBlock Plus, Disconnect and Https everywhere on our computers. But, I did test on Opera which also blocks ads and such and it did work. Other than, those, I don’t think we have anything in particular setup on Chrome

    in reply to: Lost recurring events #1219658
    Lauren
    Participant

    Thanks Caroline,

    It turns out it seems to be a browser issue. We work primarily in Chrome where the features are not working. I’ve tested on both Opera and IE and it does work. Do you know if I can change a setting in Chrome to allow for the updated plugin?

    Whew, at least it seems like a relatively easy fix

    in reply to: Lost recurring events #1218941
    Lauren
    Participant

    I was able to publish an event after all but I had to copy it a couple of times before the publish button came up. That could have been operator error but I’m definitely having the issue with the recurring events

    in reply to: Lost recurring events #1218837
    Lauren
    Participant

    Ok, now I’m getting really frustrated with the new update. I can’t seem to create new events at all! I just tried and it keeps saying its scheduled for the date I put in but its not on the calendar and I can preview it but its not live. What’s happening here? Is there any way that I can go back to the previous version of events calendar because I really don’t have time for this or the testing that it would take for you to figure this out!

    in reply to: Lost recurring events #1218404
    Lauren
    Participant

    Also, I think we lost some other functionality, such as, when we click on the date of the event, a calendar doesn’t come up anymore. That was very valuable for this plugin. Is that supposed to have happened?

    in reply to: Lost recurring events #1218401
    Lauren
    Participant

    Hi Caroline,

    We haven’t had any plugin conflict issues up until this most recent upgrade from Events Calendar. I can test a few but most we’ve had from when we created our website and I wouldn’t want to disable them. I’m guessing you haven’t heard of this issue from anyone else?

    in reply to: Lost recurring events #1218361
    Lauren
    Participant

    That’s probably the problem – when I click on Schedule multiple events, it doesn’t expand to give me more options. When I wanted to create a multi day event, I clicked on that and it worked (no options, it just did it) but I haven’t been able to create recurring events because the button doesn’t expand. Is there a setting or something that I’m missing?

    Meena

    in reply to: Site down due to plugin #1180474
    Lauren
    Participant

    I would prefer not to do this, aside from not being that technically adept, we have a very big event coming up next week and can’t afford any downtime on our website. Could you please let me know when you have a fix and I will update at that point. Right now we went back to a previous version of our site, since it is backed up daily, and we’ll just keep on trucking until the fix or the event is over, whichever comes first.

    Thanks!

    in reply to: Site down due to plugin #1180232
    Lauren
    Participant

    I can’t access the site or the dashboard to see what the issue might be

    in reply to: Events not in time order on calendar #1110142
    Lauren
    Participant

    Hi Geoff,

    Our mistake! Thanks so much for getting back to me so quickly,

    Meena

    in reply to: Events not in time order on calendar #1109032
    Lauren
    Participant

    The issue starts in July on Mondays. Thanks for the quick response!

    in reply to: Events not in time order on calendar #1108705
    Lauren
    Participant

    This reply is private.

    in reply to: Events not in time order on calendar #1108451
    Lauren
    Participant

    Not all of our events are in the correct time order (although some did come in line). In the image, story times have been fixed but the Monday events are still inverted

    in reply to: Events not in time order on calendar #1104583
    Lauren
    Participant

    Do you know why it was working before but stopped? Thanks for the update!

Viewing 15 posts - 1 through 15 (of 15 total)