Forum Replies Created
-
Posts
-
I will try with a basic theme.
But the one istalled at the moment it’s a basic DIVI.
I just added a function in my child to autocomplete the order.
Settings you are referring about are on the right value (and I also tried the others).
I repeat: it doesn’t seems to be a workflow issue, ’cause the ticket mails are not delivered neither when I try to send them manually from the order.
When I talk about the sendmail… I mean something like protocols or decoding at a server level.
It seems that your plugin is trying to use ipv6, actually not supported on my server.
http://unix.stackexchange.com/questions/64414/ipv6-support-is-disabled-warnings
So I repeat my original question: which php script send the email?
THNX
V.Don’t know if it helps but confirmation and email always received has this kind of header
Oggetto: Il tuo ordine da Tickit del 8 marzo 2017 รจ stato completato
SPF: NEUTRAL con l’IP 62.149.156.70 Ulteriori informazioni
DKIM: PASS con il dominio aruba.it Ulteriori informazioniTicket emails has
Oggetto: Your tickets from Tickit
SPF: NEUTRAL con l’IP 0.0.0.0 Ulteriori informazioni
DKIM: PASS con il dominio aruba.it Ulteriori informazioniMany many thnaks!
V.THANKS for the reply!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Done in private.
With that in mind, this sometimes happen on certain sites. What is going on is that WPmail seems to be blocked at some level.
IMHO It’s not a WP mail problem…
I’ve written yet that ALL the emails are sent by my WP instance.
I receive all the emails from EVENT TICKETS, but “Your tickets from Tickit” – the most important – arrives only once in ten or less.
It seems something related to IPv6 name/address support, ’cause I can see the error on my server log.
So my question is:
Is there any different sendmail script in the ticket mail?
Where can I find the php script that generates and send the tickets?A lot of our customers have been able to get around this issue by simply installing a third-party plugin such as https://wordpress.org/plugins/easy-wp-smtp/
Basically, that overrides WPmail completely and uses a legitimate SMTP address (with authentication) to send emails.
Let me know if that helps.
I knew about this plugin…
I installed and correctly configured it, and, as expected, this didn’t fix the issue…
Thanks.
v.Solved this way…
But I wonder why your code has this error…wp-content\plugins\event-tickets-plus\src\Tribe\QR.php
//$url = add_query_arg( 'event_qr_code', 1, home_url() ); $url = add_query_arg( 'event_qr_code', 1, home_url('/') );
