[Mark Trudgill]

Thanks for the idea, Sky.

I changed the import date range limit to two months in both the Global URL settings and the Other URL Import Settings.

I then scheduled Toddler Group to run from Sept 5th to Oct 24th on Google Calendar.

Hooray – suddenly Toddler Group appeared in the Website Calendar throughout September, ie the 5th, the 12th, the 19th and the 26th !!!

However, nothing pulled through for October 3rd, 10th, 17th and 24th – I guess because these dates are ‘out of range’ of the two month limit.

Sky, most events in our website calendar are showing for months and months in advance of today, way into 2019 and beyond. Why can’t I set Toddler Group up the same way ? I know all Toddler Group dates for the next 12 months.

Any thoughts ?

Thankyou for solving half of my problem at least…

Every blessing,

Mark

[Mark Trudgill]

This reply is private.

[Mark Trudgill]

Hi Sky,

Thankyou for your reply.

Here is my response to your key comments :

Looking at the records from the Aggregator service, I see there are multiple imports per hour pulling from the same Google calendar. I was able to successfully import the events from this calendar in my local test install.
Are you saying these events have not been actually imported into your site?

It’s only new events that aren’t importing, Sky. Is it a rpblem that multiple events per hour are pulling from the same Google Calendar ? is that normal or not ?

Here’s the steps I would take.
Permanently delete all of the events that are being pulled in via the imports from your Google calendar. Make sure to get rid of the events in the ignored grouping, and empty any from the trash.
Remove all of the scheduled imports that are pulling from this Google Calendar.

I wouldn’t feel comfortable deleting all events that we import from our Google Calendar, Sky. Do you mean deleting all events related to The Toddler Group ?

Many thanks,

Mark

[Mark Trudgill]

Hi Sky,
I’m Mark and I was recently appointed Operations Manager at our church, Emmanuel Baptist Church. Matthew, our Assistant Pastor, went on annual leave on Wednesday so I am trying to pick up this issue with his permission. I hope you can help…

Where are we now ?
At present, no public event published on our Google calendar is pulling through to the WordPress Website Calendar. Yesterday, I trialled publishing several public events on different days on Google Calendar and ran the import, but nothing would publish in the WordPress Calendar.

How did we get to this position ?
Monday 23rd July (am/pm) : I noticed that the WordPress Calendar was showing an event ‘The Toddler Group’ which wasn’t taking place in the summer holidays. It needed removing. I removed the event from the Google Calendar for the six week summer holidays, but it didn’t feed through to the WordPress Calndar (according to Matthew this is a typical problem). I therefore removed the ‘Toddler Group’ event by going into WordPress Events and using ‘Hide and Ignore’ for the six Toddler Group events in question on the six Wednesdays from July 25th to August 29th. Those dates then disappeared from the WordPress Calendar, but unfortunately, so did all the subsequent Toddler Group dates in September 2018, October 2018 and beyond, even though they were still showing in our Google Calendar.

Monday 23rd July (pm) : I therefore decided to create a completely new ‘Toddler Group’ event in the Google Calendar. First I deleted all the Toddler Group events in our Google Calendar from September 2018 onwards. Then I recreated the ‘Toddler Group’ recurring event in the Google Calendar, starting on 5th September, 2018. Unfortunately, when I did this, I designated it as recurring ‘daily’ instead of ‘weekly’ – my careless error. This then fed through to the WordPress Calendar and suddenly we had a Toddler Group every day from September 2018 through until Christmas 2018. Matthew sorted this out by going into WordPress and using ‘hide and ignore’ to remove the event from the WordPress Calendar. (I decided to permanently delete this daily recurring event from WordPress yesterday).

Tuesday 24th July : Matthew tried to recreate a weekly Toddler Group event starting on Wednesday September 5th 2018, but it wouldn’t pull through to the WordPress Calendar. Other trial events would pull through on a range of days, but not anything called ‘Toddler Group’. At this point, Matthew contacted you.

Thursday 26th July : I tried to create a weekly recurring event called ‘EBC Toddlers’ in the Google Calendar, starting on Wednesday 5th Sept 2018, but it would not pull though to the WordPress Calendar when I ran the import. I tried other trial events on other days in Google and they would not pull through either.

So, there’s the current situation, Sky. I’m new to this, but essentially, nothing we publish is pulling through from our Google Calendar via the event aggregator to the WordPress Calendar when we import it.

To sort out his glitch, is the answer to restore the system to 10am on Monday 23rd September ? I don’t know how to do that unfortunately. Or is something else likely to be causing the problem which can be easily fixed ?

Essentially the real issue seems to have started since I mistakenly posted a daily recurring ‘Toddler Group’ event on Monday 23rd September at about 4.00pm and then Matthew removed it from the WordPress Calendar using ‘hide and ignore’. Since then, things have gone downhill, I’m afraid. Perhaps you can advise. I’ll definitely look forward to hearing from you – I’m beginning to panic and think I’ve somehow broken the website…

Many thanks,
Mark Trudgill
(Operations Manager)

[Mark Trudgill]

Hi Victor,

Thanks for your reply. I’ve checked the setting for the Event authority and I have it set for “Overwrite my event with any changes from the original source.”

I choose another option, saved it and then choose this option again and saved it to make sure it had been registered.

I altered an event just now, ran the importer manually, but it still did not work.

The ical feed is: https://calendar.google.com/calendar/ical/leedsrbc%40gmail.com/public/basic.ics

The specific issue I’m experiencing it how the plugin handles altered events either in terms of the event description, the title of the event or the event times. If I change an event that is already created it does not pick up the change on an import.

I adjusted an event at 6 pm today (29/12/17) to include the text “@ Emmanuel” within google calendar, but the change was not picked up by an import to our page here:

Evening Service

I’m happy to share admin credentials for the wp-admin area by PM if that helps.

Thanks,

Matthew

[Mark Trudgill]

Hi Cliff,

Thanks for this. I used the date picked in the attempted import and that did not work. The system wouldn’t let me input the date as you suggested, but if I used 2017/04/27 then the filter did work. The import has now worked for me so thanks for your help. Matthew

PS – I did check the box to share the system information with you if you wanted to look further into the cause of the issue.

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