[mattconrad]

Thanks @Rex – that did work and the error no longer appears so thank you for forwarding the link 🙂

@George – it has brought up a further issue. I’m using the following code to pull put the event from today, but for some reason it’s now showing the event from yesterday. Am I doing something wrong?

<?php global $post;	
$events = tribe_get_events( array(
'posts_per_page' => 1,
'start_date' => current_time( 'Y-m-d' )
) );

foreach ( $events as $post ) {
setup_postdata( $post ); ?>

Does the date format above need to match the date format in the settings or would it be something else?

Thanks in advance.

Matt

[mattconrad]

Thanks Geoff – yea I had my fingers crossed that it would work too as the ticketing plugin is great, but alas no joy. Fingers crossed it’ll be fixed but the time I need another license in a month or so.

Thanks for your help and for making that refund.

Kind regards,

Matt

[mattconrad]

Hi Geoff,

I’ve just tried that and unfortunately it doesn’t work – the exact same thing happens unfortunately.

Thanks for sending it over though.

If you could make the refund it would be appreciated.

Kind regards,

Matt

[mattconrad]

This reply is private.

[mattconrad]

Hi Geoff,

Thanks for this. I appreciate what you are saying, but I needed to start selling tickets for my event today and my client has just gone crazy at me.

Is a solution being worked on as it’s quite a major issue?
What are my options?
Can I get a refund if a fix isn’t going to be available in the next few days?

Thanks,

Matt

[mattconrad]

Hi George,

Please don’t close this thread – it’s old because no one there has been able to identify the issue, when there clearly is one as I’m not the only one experiencing it, so please don’t close it. Are you able to take look through mine and Rex’s comments and help with a solution?

Kind regards,

Matt

[mattconrad]

Hi Geoff,

Is there any news on this?

Kind regards,

Matt

[mattconrad]

Thanks Geoff. I’m glad to hear that it clarifies it and that the issue is now known.

As much as you don’t know a time frame for when it will be fixed, are we talking days, weeks, months etc as it’s quite a major problem as I’m sure you can appreciate.

Kind regards,

Matt

[mattconrad]

Hi Geoff,

I’m only using the ticket functionality within Posts and within in Woocommerce products. Tickets work perfectly for posts but not within Woocommerce products.

I have done you screen grabs as follows:

Prior to pressing submit when adding tickets into a woo commerce product:
https://www.dropbox.com/s/atrstqgk2aq057g/Screenshot%202016-01-07%2016.39.15.png?dl=0

After pressing submit when adding tickets into a woo commerce product shows exactly the same thing.

Do let me know if you need anything further.

Kind regards,

Matt

One more question: is this happening when you try to adding a ticket to any event, page or post–or is it just happening with events, or just posts, etc? If you could provide me a screenshot of the editing screen you’re on before hitting submit for the ticket, that might help as well.

[mattconrad]

Hi Geoff,

Thanks for getting back to me.

I did’t notice any difference when I deactivated all other plugins and switched to a default theme and also when deactivated all other non-Modern Tribe plugins.

When saving a ticket the spinner comes up but it simply doesn’t save the ticket.

I also have a copy of wootickets (which I purchased for another site) and have just tried that one out to see if the works, and the same problem persists.

Does he Events calendar need to be enabled and any other settings defined specifically for tickets to be saved within a woo commerce product (apart from the checkbox under the settings ticket tabs for tickets to work in a product)?

Kind regards,

Matt

[mattconrad]

Hi Leah,

Thanks for this. Could I confirm whether I have to install both Events Tickets and Event Calendar to manage Events Tickets being used as a standalone product? Also, are there any instruction on using Events Tickets within a Woocommerce product?

Thanks in advance

Matt

[mattconrad]

Hi George,

Thanks for this. I noticed that there were plugin updates last night so have done the update and there aren;t currently any changes to the issues which are still apparent.

Just so you know, the system status is now as follows:

URL

Home

INSTALL KEYS
events-calendar-pro = f9484552f09aacc24e979e476b7d1a0f518020db
tribe-wootickets = 69fa76a87fac8d71ed265100142eb0e89bdd9b35
WORDPRESS VERSION
4.4
PHP VERSION
5.4.45
PLUGINS
Gravity Forms version 1.9.15 by rocketgenius(http://www.rocketgenius.com)
Advanced Custom Fields Pro version 5.3.0 by elliot condon(http://www.elliotcondon.com/)
Advanced Custom Fields version 4.4.4 by Elliot Condon(http://www.elliotcondon.com/)
Akismet version 3.1.6 by Automattic(http://automattic.com/wordpress-plugins/)
All In One SEO Pack version 2.2.7.5 by Michael Torbert(http://michaeltorbert.com)
The Events Calendar PRO version 4.0.2 by Modern Tribe, Inc.(http://m.tri.be/20)
Fold Page List version 1.9 by Rob Schumann(http://www.webspaceworks.com/)
Gravity Forms MailChimp Add-On version 3.7.1 by rocketgenius(http://www.rocketgenius.com)
myFancybox version 1.0 beta by m.r.d.a
Page-list version 5.1 by webvitaly(http://web-profile.com.ua/wordpress/plugins/)
Quick Page/Post Redirect Plugin version 5.1.5 by Don Fischer(http://www.fischercreativemedia.com/)
Srizon Facebook Album Pro version 3.1.1 by Afzal(http://www.srizon.com/contact)
The Events Calendar version 4.0.2 by Modern Tribe, Inc.(http://m.tri.be/1x)
WooCommerce Checkout Field Editor version 1.4.10 by WooThemes(http://woothemes.com)
WooCommerce SagePay Form and SagePay Direct Gateway version 3.1.8 by Add On Enterprises (Andrew Benbow)(http://www.addonenterprises.com)
WooCommerce MailChimp version 1.3.7 by Adam Anderly(http://anderly.com)
WooCommerce version 2.4.12 by WooThemes(http://woothemes.com)
WooThemes Helper version 1.5.9 by WooThemes(http://woothemes.com/)
The Events Calendar: WooCommerce Tickets version 3.12.1 by Modern Tribe, Inc.(http://m.tri.be/28)
Wordfence Security version 6.0.22 by Wordfence(http://www.wordfence.com/)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
Acunetix WP Security version 4.0.5 by Acunetix(http://www.acunetix.com/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Orange Rooms
MULTISITE
–
SETTINGS
tribeEnableViews = Array
(
[0] => list
)
schema-version = 4.0.2
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
[1] => 3.11.2
[2] => 3.12
[3] => 3.12.1
[4] => 3.12.2
[5] => 3.12.3
[6] => 3.12.6
[7] => 4.0
[8] => 4.0.1
)
latest_ecp_version = 4.0.2
last-update-message = 3.11.2
donate-link =
postsPerPage = 999
liveFiltersUpdate =
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 02:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
embedGoogleMaps =
embedGoogleMapsZoom = 10
debugEvents =
disable_metabox_custom_fields = show
pro-schema-version = 4.0.2
stylesheetOption = skeleton
tribeEventsTemplate = page-events.php
viewOption = list
tribeDisableTribeBar = 1
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends =
monthEventAmount = 999
enable_month_view_cache =
dateWithYearFormat = l d F Y
dateWithoutYearFormat = l d F Y
monthAndYearFormat = F Y
weekDayFormat = l d F
dateTimeSeparator = from
timeRangeSeparator = to
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = miles
earliest_date = 2015-11-30 02:00:00
latest_date = 2016-02-27 01:59:59
custom-fields = Array
(
)
custom-fields-max-index = 4
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
WORDPRESS TIMEZONE
Europe/London
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home2/orange/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.0.2

Kind regards,

Matt

[mattconrad]

Hi George,

Sure, my system information is as follows:

URL

Home

INSTALL KEYS
events-calendar-pro = f9484552f09aacc24e979e476b7d1a0f518020db
tribe-wootickets = 69fa76a87fac8d71ed265100142eb0e89bdd9b35
WORDPRESS VERSION
4.4
PHP VERSION
5.4.45
PLUGINS
Gravity Forms version 1.9.15 by rocketgenius(http://www.rocketgenius.com)
Advanced Custom Fields Pro version 5.3.0 by elliot condon(http://www.elliotcondon.com/)
Advanced Custom Fields version 4.4.4 by Elliot Condon(http://www.elliotcondon.com/)
Akismet version 3.1.5 by Automattic(http://automattic.com/wordpress-plugins/)
All In One SEO Pack version 2.2.7.4 by Michael Torbert(http://michaeltorbert.com)
The Events Calendar PRO version 4.0.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Fold Page List version 1.9 by Rob Schumann(http://www.webspaceworks.com/)
Gravity Forms MailChimp Add-On version 3.7.1 by rocketgenius(http://www.rocketgenius.com)
myFancybox version 1.0 beta by m.r.d.a
Page-list version 5.1 by webvitaly(http://web-profile.com.ua/wordpress/plugins/)
Quick Page/Post Redirect Plugin version 5.1.5 by Don Fischer(http://www.fischercreativemedia.com/)
Srizon Facebook Album Pro version 3.1.1 by Afzal(http://www.srizon.com/contact)
The Events Calendar version 4.0.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
WooCommerce Checkout Field Editor version 1.4.10 by WooThemes(http://woothemes.com)
WooCommerce SagePay Form and SagePay Direct Gateway version 3.1.7 by Add On Enterprises (Andrew Benbow)(http://www.addonenterprises.com)
WooCommerce MailChimp version 1.3.6 by Adam Anderly(http://anderly.com)
WooCommerce version 2.4.12 by WooThemes(http://woothemes.com)
WooThemes Helper version 1.5.9 by WooThemes(http://woothemes.com/)
The Events Calendar: WooCommerce Tickets version 3.12.1 by Modern Tribe, Inc.(http://m.tri.be/28)
Wordfence Security version 6.0.22 by Wordfence(http://www.wordfence.com/)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
Acunetix WP Security version 4.0.5 by Acunetix(http://www.acunetix.com/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Orange Rooms
MULTISITE
–
SETTINGS
tribeEnableViews = Array
(
[0] => list
)
schema-version = 4.0.1
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
[1] => 3.11.2
[2] => 3.12
[3] => 3.12.1
[4] => 3.12.2
[5] => 3.12.3
[6] => 3.12.6
[7] => 4.0
)
latest_ecp_version = 4.0.1
last-update-message = 3.11.2
donate-link =
postsPerPage = 999
liveFiltersUpdate =
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 02:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
embedGoogleMaps =
embedGoogleMapsZoom = 10
debugEvents =
disable_metabox_custom_fields = show
pro-schema-version = 4.0.1
stylesheetOption = skeleton
tribeEventsTemplate = page-events.php
viewOption = list
tribeDisableTribeBar = 1
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends =
monthEventAmount = 999
enable_month_view_cache =
dateWithYearFormat = l d F Y
dateWithoutYearFormat = l d F Y
monthAndYearFormat = F Y
weekDayFormat = l d F
dateTimeSeparator = from
timeRangeSeparator = to
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = miles
earliest_date = 2015-11-30 02:00:00
latest_date = 2016-02-27 01:59:59
custom-fields = Array
(
)
custom-fields-max-index = 4
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
WORDPRESS TIMEZONE
Europe/London
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home2/orange/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.0.1

If you need anything further, do let me know.

Kind regards,

Mat

[mattconrad]

Hi George,

Thanks for getting back to me. I noticed that there were updates to the events plugins last night and I have upgraded them so I am now on the events calendar 4.0.1.

All the issues still persist unfortunately. I’m assuming as the tickets plugin didn’t have an update, that the release is still being worked on for the stick issues.

Regarding testing for conflicts, I have gone through that list and done the processes a couple of times now without any joy unfortunately.

Apart from waiting for further releases, I’m not sure what else I can do?

Kind regards,

Matt

[mattconrad]

Yes sure, the System Information is as follows:

URL

Home

INSTALL KEYS
events-calendar-pro = f9484552f09aacc24e979e476b7d1a0f518020db
tribe-wootickets = 69fa76a87fac8d71ed265100142eb0e89bdd9b35
WORDPRESS VERSION
4.3.1
PHP VERSION
5.4.45
PLUGINS
Gravity Forms version 1.9.15 by rocketgenius(http://www.rocketgenius.com)
Advanced Custom Fields Pro version 5.3.0 by elliot condon(http://www.elliotcondon.com/)
Advanced Custom Fields version 4.4.3 by Elliot Condon(http://www.elliotcondon.com/)
Akismet version 3.1.5 by Automattic(http://automattic.com/wordpress-plugins/)
All In One SEO Pack version 2.2.7.4 by Michael Torbert(http://michaeltorbert.com)
The Events Calendar PRO version 4.0 by Modern Tribe, Inc.(http://m.tri.be/20)
Fold Page List version 1.9 by Rob Schumann(http://www.webspaceworks.com/)
Gravity Forms MailChimp Add-On version 3.7.1 by rocketgenius(http://www.rocketgenius.com)
myFancybox version 1.0 beta by m.r.d.a
Page-list version 5.1 by webvitaly(http://web-profile.com.ua/wordpress/plugins/)
Quick Page/Post Redirect Plugin version 5.1.5 by Don Fischer(http://www.fischercreativemedia.com/)
Srizon Facebook Album Pro version 3.1.1 by Afzal(http://www.srizon.com/contact)
The Events Calendar version 4.0 by Modern Tribe, Inc.(http://m.tri.be/1x)
WooCommerce Checkout Field Editor version 1.4.10 by WooThemes(http://woothemes.com)
WooCommerce SagePay Form and SagePay Direct Gateway version 3.1.7 by Add On Enterprises (Andrew Benbow)(http://www.addonenterprises.com)
WooCommerce MailChimp version 1.3.6 by Adam Anderly(http://anderly.com)
WooCommerce version 2.4.10 by WooThemes(http://woothemes.com)
WooThemes Helper version 1.5.9 by WooThemes(http://woothemes.com/)
The Events Calendar: WooCommerce Tickets version 3.12.1 by Modern Tribe, Inc.(http://m.tri.be/28)
Wordfence Security version 6.0.21 by Wordfence(http://www.wordfence.com/)
WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
Acunetix WP Security version 4.0.5 by Acunetix(http://www.acunetix.com/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Orange Rooms
MULTISITE
–
SETTINGS
tribeEnableViews = Array
(
[0] => list
)
schema-version = 4.0
recurring_events_are_hidden = exposed
previous_ecp_versions = Array
(
[0] => 0
[1] => 3.11.2
[2] => 3.12
[3] => 3.12.1
[4] => 3.12.2
[5] => 3.12.3
[6] => 3.12.6
)
latest_ecp_version = 4.0
last-update-message = 3.11.2
donate-link =
postsPerPage = 999
liveFiltersUpdate =
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 02:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
embedGoogleMaps =
embedGoogleMapsZoom = 10
debugEvents =
disable_metabox_custom_fields = show
pro-schema-version = 4.0
stylesheetOption = skeleton
tribeEventsTemplate = page-events.php
viewOption = list
tribeDisableTribeBar = 1
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends =
monthEventAmount = 999
enable_month_view_cache =
dateWithYearFormat = l d F Y
dateWithoutYearFormat = l d F Y
monthAndYearFormat = F Y
weekDayFormat = l d F
dateTimeSeparator = from
timeRangeSeparator = to
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = miles
earliest_date = 2015-11-30 02:00:00
latest_date = 2016-02-27 01:59:59
custom-fields = Array
(
)
custom-fields-max-index = 4
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
WORDPRESS TIMEZONE
Europe/London
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home2/orange/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
3.12a1

[Author]

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