Mats

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • in reply to: Website crashes with community event plug-in #1465109
    Mats
    Participant

    Hi.

    Thanks for answering!

    Here is the link to add event with the community event plugin:
    http://contemporaryartstavanger.no/arts-calendars/community/add

    in reply to: Website crashes with community event plug-in #1463991
    Mats
    Participant

    Hi again Victor.

    Is it possible for you to see if our overwrites are written to support the old versions and not the new?
    And if so, how can we re-write them to support the latest and coming versions?

    Also, when I spin up a local version of the site (clone of the current one), everything works fine. So can´t really figure out what the problem is…

    And, the calendar plugin seems to have an effect on another third party js library (flickity) that we use. Really strange.

    Any help appreciated 🙂

    in reply to: Website crashes with community event plug-in #1457919
    Mats
    Participant

    Thanks so much for looking at this again Victor! I have forwarded your message to the developer of the theme, and I’ll be back in touch when I know more from them. Wishing you all the best in the meantime. Marte

    in reply to: Website crashes with community event plug-in #1456166
    Mats
    Participant

    This reply is private.

    in reply to: "Add" button not working #1416793
    Mats
    Participant

    Hi Victor!

    Any luck finding out something?

    Mats

    in reply to: "Add" button not working #1404837
    Mats
    Participant

    Hi!

    Attached are the style’s we wrote to overwrite the defalut.
    Hope you can help us figure this out 🙂 !

    Mats

    in reply to: "Add" button not working #1402424
    Mats
    Participant

    Dear Victor,

    thanks for this helpful advice! The renaming the folder made it work again!!

    BUT

    Then all my custom styles I made for the plugin dissapeared.
    So how to fix that!?

    Warm and thankful regards,
    Marte

    in reply to: "Add" button not working #1393202
    Mats
    Participant

    Hi again Victor,
    Thanks so much for you help. The issue is still not fixed, but can you have a look at these comments below from the technical support? Apparently there’s a JS error… Hope you can help!

    The PHP version of the website was set to 5.6 as I noted in my previous reply.

    The website is up and running and the plugin functionality works as well.

    If there is anything else that we can help you with, please do not hesitate to contact us back anytime by submitting a new ticket in the proper category!

    Best Regards,

    Vasko Mihaylov
    Senior Technical Support Team

    Hello Mats,

    The page loads exactly the same on my end: https://prnt.sc/hekvq1

    I checked the requests the page makes and do not see any requests for styling files like CSS. See this screenshot: https://imgur.com/a/w30vF

    I noticed in the error console that the site returns the following JS error:

    Code:
    content.js:10 Uncaught TypeError: Cannot read property ‘parentNode’ of undefined
    at content.js:10
    at content.js:11

    I reviewed the error logs, but nothing is recorded about this issue.

    Due to the nature of this issue, my best advice is to consult with the provider of this software. We would be happy to help further, yet our staff is focused on the hosting environment and associated services. We try our best to assist our customers as much as possible, as we understand the complications of seeking developer assistance a developer. Nevertheless, some issues are beyond our support scope and expertise and should be addressed by the respective software providers.

    If there is anything further we can do to assist with this, please let us know.

    Please feel free to submit new tickets if you run into any other issues or questions.

    Sincerely,
    Mihail Kostov
    Senior Technical Support

    in reply to: "Add" button not working #1387930
    Mats
    Participant

    This reply is private.

    in reply to: Show category name without link #1011330
    Mats
    Participant

    Hey Josh!
    Thanks for answering.

    I have this code in tribe-events/list/singe-event.php
    In my own theme folder.

    Removing <?php echo get_the_terms( $post->ID, 'tribe_events_cat'); ?> worked!

    Thanks!

Viewing 10 posts - 1 through 10 (of 10 total)