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Hi, before going to the time and effort of disabling all the plug-ins, can you tell me if the code in my previous response reveals anything that could be helpful? Not sure why another plug in would cause things to go out of order … That seems like a very odd glitch. Thanks for the help, trying to resolve.
p.s. The events are listed on the home page. Thanks.
I don’t see any other threads about this or documentation or settings. But happy to be directed elsewhere. thanks.
Hi Geoff,
I think at that time our emails crossed …. thanks for your response and “gift’ of later License Key renewal date. That all seemed to work, so thank you very much!
Hi again Geoff,
Went to do the switch … a few questions – per the instructions for the migration … Events Tickets and Events Tickets Plus had already been in use. I deactivated them on the Plugins page vs. downloading them. I noted that Events Tickets Plus in use is 4.6.1 and went to install 4.6.2 but that failed saying the destination folder exists. Is it okay to use the older version? Or not?
I am not really clear on the two license keys for Events Tickets Plus – one expires in July 2018, the other in November 2018, the one from July is the one that appears linked. So I will use that license key.
Thanks for your assistance. Almost there…
Thank you, Geoff, for this information.
One question, it says the following: “In our testing, events that currently had ticket sales in progress transitioned gracefully to using Event Tickets Plus, without loss of attendee or order information. That said, we recommend that if possible, you make this move when you do not have any ticket sales active. If that is not possible, we’d recommend that you export your order and attendee info for those events, just in case.”
How do I export order and attendee info? I do not see that but I am sure it is there.
Thanks.
Thanks, Brian. I tried your suggestion of changing the events display to somehting else (e.g., month view) and the events displayed. I realized form there that the single-event.php file was missing from the base Events Calendar plugin which I had reinstalled through the WordPress interface. I downloaded if from the Modern Tribe website this time and used FTP to place in my plugins directory and everything was resolved from there.
Thank you!
