Marnie

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  • Marnie
    Participant

    Thanks Brook. We had already increased the post_max_size due to a limitation on another component of the site, so I know that is at the maximum value.

    The IT company was able to make some kind of change that allowed me to import the data from the existing calendar, so I have it now in the calendar on the new site. There are a few strange anomalies, but I think I can resolve them for the most part.

    Thanks to you all for your solid support.

    Marnie
    Participant

    I was able to export the Venues and Organizers no problem, but get this error on the Events import:
    The uploaded file exceeds the upload_max_filesize directive in php.ini.

    I had my client’s IT company increase the limit through the CPanel to 30M but am still getting the error when I try to import the file. They do not think we can edit the php.ini with this particular host. Do you have any other ideas on how to get the Events to import?

    Thanks.

    Marnie
    Participant

    Oh, good to know, thanks. The site needs to launch the first week of May, so I’m afraid we can’t wait for the fix.

    We do have Events Calendar/Pro running with all the correct data on the existing version of the site, so I also looked at porting/migrating that calendar to the new site (with Google Calendar being the ultimate solution for a more global access resolution), but in researching it in the forums and Knowledgebase, it doesn’t appear there is a solid way to do that and it seems many people have problems with the data converting properly. I had at one point, I think late in December or early January, tried to do it using the WordPress Import/Export tools but had some issues. I did just find an early March 2016 post in the Knowledgebase for doing that (https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/), so maybe something has changed/been fixed with that method. Maybe I will try it again unless you have suggestions for a better solution?

    Marnie
    Participant

    Appending my previous post. It appears the importer does import the event for one date only, but the event is a recurring event that occurs from 2pm – 8pm, Monday – Thursday from April 1 to June 13.

    in reply to: Install Pro on Development Site #1057213
    Marnie
    Participant

    That was the problem–I thought Pro was standalone from the core. I have installed the core calendar and all is working as it should. Thank you.

    in reply to: Install Pro on Development Site #1056641
    Marnie
    Participant

    Makes sense. Thanks for the help. I had actually searched Support for the topic but never got a matching result. I have installed the plugin on my new site, but it isn’t appearing as being installed. Do I need to delete the license key on my live site in order for the plugin to appear as an installed plugin on my development site?

    Marnie
    Participant

    Thanks. We are kind of handcuffed to the version of WP we are running (3.5.1) for the time being due to big issues when we did a test upgrade. Your product is the most compatible and best calendar we found. I will see what we can do in the theme. Is it possible there is another workaround?

    Marnie
    Participant

    Sorry, submitted that before I was ready. I am just starting to configure a calendar that will contain many recurring events and got this error on the first one I set up. We cannot upgrade our WP version due to some large custom theme issues, but I installed and tested the basic version of The Events Calendar on the site and it worked fine. Any help would be appreciated.

Viewing 8 posts - 1 through 8 (of 8 total)