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Hi Jamie,
I have done everything that you have asked me to do on the last email.
It is allowing me to import a new event but if I delete that event from our website and try to re-import it again, it will not import, it comes up with this message
Import complete!
1 existing event was updated.The event is definitely not imported but is seems like it thinks the event is there and it’s just updating the
event.This problem has been going on since 7th June.
Please help!
Nancy
Hi Barry,
Thank you for extending our exciting licensing for a further 3 months.
I have just tried to import a new event from Eventbrite to our website and it is not working it is saying that the event is imported but it is not showing up on our website.
Our temporary licensing has expired is this why it’s not working now?
Does everyone have to purchase this new Event Aggregator licence in order to import events?
I was happy with the way it was working before the update importing one event at the time.
If you could help me resolve this problem as soon as possible that would be greatly appreciated.
Regards,
NancyHi Barry,
I tried this yesterday several times with different events and it didn’t make a difference the same error continued to come up. I just tried again and still this error coming up.’There was an error fetching the results from your import: There may be an issue with the Event Aggregator server. Please try your import again later.’
Thanks
Nancy
Hi Jamie,
I have installed the above extension and used Australia as the locale. It has made no difference, it still is not allowing me to import my events from Eventbrite.
It has been 3 weeks now and I’m getting frustrated as I’m spending a lot of time trying to fix this problem and nothing you have recommended to try has worked. Importing was not an issue until the 6th June I’m happy for the program to work as it was prior to all these problems.
Thanks,
NancyHi Jamie,
My name is Nancy and this problem has been referred to me as I’m the person that enters and uses this program.
My problem is with importing the events from Eventbrite not any of my events are showing up. I have just tried to import again and the same error continues to come up ‘There was an error fetching the results from your import: Unknown service message’
I also increased the Import Date Range Limit and it made no difference.
Here is the URL of one of our events https://www.eventbrite.com.au/e/creative-arts-and-brain-development-tickets-41232062208.
Your help with this matter would be very much appreciated.
Regards,
Nancy Xuereb | Training Officer
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Hi,
I haven’t been able to import any events from Eventbrite to our wordPress website for nearly a week.When I try to import it continually comes up with this error ‘There was an error fetching the results from your import’. It worked fine prior to the 6 June I was able to import using the Legacy import upload, that upload is not an option anymore.
This is greatly affecting our business as if I can’t get my events on our web page I can’t sell tickets.
PLEASE HELP
