[lilydaleassembly]

I have double and triple checks all the updates and the versions and I am up to date on everything, but it is still happening. I am going through every order manually and deleting extra tickets. We are currently getting a high demand for our tickets now and I don’t have the time to go through these manually. Is there something I am missing?

[lilydaleassembly]

I have the updated versions at all times, but I will watch for duplicated tickets over the next week. Thank you

[lilydaleassembly]

I have this snippet in my child theme

/**
* Auto Complete all WooCommerce orders.
*/
add_action( ‘woocommerce_thankyou’, ‘custom_woocommerce_auto_complete_order’ );
function custom_woocommerce_auto_complete_order( $order_id ) {
if ( ! $order_id ) {
return;
}

$order = wc_get_order( $order_id );
$order->update_status( ‘completed’ );

}

[lilydaleassembly]

Hi Jamie,

Thanks for getting back to me, and yes we are only using Paypal as a payment processor.
And I believe that I am using an autocomplete snippet, as we are not always able to ‘man’ the computer to manually change the setting to complete as our cut off for tickets is at midnight before the event and people want their tickets immediately.

I also checked on the order status as suggested and I have it checked to ‘Completed’ for both settings so it should only generate records and tickets when the order is completed

[lilydaleassembly]

Thank you I have shared the system information that you require.

No it has happened to a few customers. It has also reduced the number of attendees by tickets that have been sent out.

Thank you so much

[lilydaleassembly]

Worked perfectly, thank you!

[lilydaleassembly]

Sadly No, because the site I originally created was deleted. And this is what message I have:

You are using The Events Calendar PRO but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.

I bought Events Calendar Pro and Event Tickets and I have the same problem with both.

[Author]

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