Leslie

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  • in reply to: Database connection failing #1308271
    Leslie
    Participant

    Hi Barry,

    When the problem started I had over 1500 events. I approached my host
    provider, Hostmonster (Pro Web Hosting with a dedicated IP), about the
    problem and they said my sql database needed optimising on the images. So
    deleted all events up to the end of 2016. I then went through the images and
    removed all unattached images. I then added an optimiser plugin to my site
    and did all the optimisation tasks.

    I currently have about 350 events. The system was working fine even when I
    had 1500 events until recently.

    I have approached Hostmonster and they say it’s not a problem on their side.

    Many thanks.

    in reply to: Event Settings and Help not showing #990572
    Leslie
    Participant

    My site is at http://www.helderberg.biz/Businessfinder/
    User name is [removed by george July 27]
    Password is [removed by george July 27]

    in reply to: Event Settings and Help not showing #990568
    Leslie
    Participant

    1. What version of WordPress is running on your site?4.2.3
    2. What version of The Events Calendar are you trying to activate on your site?3.11
    3. What version of Events Calendar Pro are you trying to activate on your site?3.11.0
    4. If you activate a default theme like Twenty Fifteen on your site, and have no plugins other than The Events Calendar and Events Calendar Pro active, do these tabs show up? I am using a theme called Directory Finder by AltThemes
    5. Do other The Events Calendar-related tabs show up in your admin, or none at all? Yes the other tabs are showing.

Viewing 3 posts - 1 through 3 (of 3 total)