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kelliParticipant
We’re wondering if there’s a way to wipe out any trace of the old plugin as well as the new, and then start from scratch installing the new plugin… I’m assuming that existing orders placed under the old plugin would still exist in the system. Is that right?
I’m assuming that something went wrong with the transition from the old plugin, so was thinking this might be a way forward – brute force 🙂
kelliParticipantCan someone please get back to us, even if to say you have no idea what the issue is, because we need to decide whether to move on to a different solution.
kelliParticipantSorry for the delay – we went through the conflict checking process again just now, deactivating all plugins except the Event Calendar ones and switching to Twenty Fifteen, and still nothing.
Also did upgrade to
TEC 4.3.0.1
WC 2.6.5Also, for our latest ticket,
http://stircookingschool.ca/event/healthy-holiday-appetizer-survival-super/
we tried doing a direct link to the Woocommerce purchase page so we don’t miss any sales, as we’ve been doing the last few days on this event page:
but the direct link on this latest events page is giving a 404 error…
- This reply was modified 7 years, 6 months ago by kelli.
March 10, 2015 at 9:55 am in reply to: Fatal error: Allowed memory size – when trying to add a ticket to cart #947305kelliParticipantUpdating from Wootickets 3.9 to 3.9.2 did solve the issue. Thanks!
But of course I’m concerned that we didn’t know there was an update. How is that supposed to work?
March 10, 2015 at 9:33 am in reply to: Fatal error: Allowed memory size – when trying to add a ticket to cart #947297kelliParticipantInteresting – I see now in my account that Tickets 3.9.2 is available, but on our WP installation, there’s no indication that the plugin has an update… is that normal? How are we to know?
Downloading an installing now. Fingers crossed.
March 10, 2015 at 2:31 am in reply to: Fatal error: Allowed memory size – when trying to add a ticket to cart #947155kelliParticipantWe have tried switching to Twenty Fourteen and deactivated all plugins (except WooCommerce of course, since we need it to test the Add to Cart button).
The error persists.
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