[Joachim]

Found the bug 🙂 I had a custom template in place to sort the tickets by name.
After I removed that everything worked 🙂

[Joachim]

I’ve tried this and it doesn’t work for me… The checkbox is still there 🙁

https://www.dropbox.com/s/8j764tops80sk7j/Schermafdruk%202016-03-30%2015.19.18.png?dl=0

[Joachim]

we are using banktransfer, cash or cheques, so we have to manually complete every order 🙂
If order are automatically completed you won’t see the problem

I will see if i can downgrade because we’re almost sold out so maybe I will just leave it like that 🙂

But really thank you for the great support 😀 Just awesome!!

[Joachim]

This reply is private.

[Joachim]

Geoff,

The problem with cancelling tickets is indeed something that was a problem before (and still is) BUT the main problem now is that the total stock of 1 ticket isn’t shown correctly in 4.1

If I put 10 tickets for sale you will see 10/10 available

If I order 2 tickets you will see 8/12 tickets available (because the tickets are pending)

And the order I complete you will see 8/10 tickets available

If I cancel the tickets and add the manually to the stock again you will see 10/12 tickets available

The line in bold is the big problem because i’ve put up 150 tickest for sale and 100 people ordered them (we use bank transfer) and as long as we don’t put the order als complete you will see 50/250 tickets sold. We keep getting comments why the total amount of tickets keep changing.

[Joachim]

The problem is that tommorrow we will check if we can’t expand the total number of seats. So its possible that i’m going to add 10 extra tickets for each day…

So the best sollution for now is just to issue a new ticket? Because adding tickets isn’t possible?

[Joachim]

This reply is private.

[Joachim]

This is what Woocommerce gives me as total sales per ticket

https://www.dropbox.com/s/2e0pgcnd6o63y81/Schermafdruk%202016-03-11%2011.20.35.png?dl=0

As you can see we’ve sold 116 ticket for 1B and 85 for 1A

If I check the Event Calendar im getting these numbers

https://www.dropbox.com/s/be34cbt62c8iupj/Schermafdruk%202016-03-11%2011.22.15.png?dl=0

Its even weirder that I only put up 120 tickets for 1A and 120 for 1B but there talking about 175 on 1B?

I did have to cancel some tickets and because cancelled tickets doesn’t immediately get added to the stock again i think the numbers got increased everytime…

First off all is there a way (through the database i don’t know) i can adjust these numbers to be correct again? Because 116 tickets sold means i’ve still got 4 tickets to sell but i can’t add the because if i do they show to much tickets

[Author]

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