[Jon]

Hi Cliff,

Thanks for your detailed answer.It sounds like a good work around.

However the refund policy is not true according your own site information.
On your supportsite: https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/ is at the bottom the statement:
We do not provide refunds because of theme conflicts. If you are wondering about theme compatibility, we recommend that you test your theme with our free core plugin before purchasing the PRO version.

I’m struggling with some layout/compatibility theme issues that I do not have with e.g. The All-in-One Activities Calendar layout.
So I will try to solve them first.

Regards,
Jon

[Jon]

Hi Shelby,

You get your High Five!

That works for me, so thank you very much for not giving up.

Best regards,
Jon

[Jon]

Hi Shelby,

Thanks for responding and sorry to be not clear. Of course I prefer to keep using the event calendar; looking for a new plugin is time consuming.

The arrow issue to set the amount to order is a EDD thing. When I disable all plugins except EDD and activate a basic WordPress theme I’ll get the same error. So I think you can’t help me on that. Reading blogs, it seems an old not solved issue.
The standard ‘0’ amount has to do in one or the other way with The Event Calendar. These are the only products that have that issue.
It was even getting worth: when someone hit the order button when the amount is still ‘0’ they and up on a empty basket which is good. But from the available tickets one is gone. (Fortunately, this last issue I can’t reproduce. I deactivated your plugins, but for writing this reply I activated them again. That might be the reason or was it your recent update?)

So for the moment a plugin to set the minimum order amount to ‘1’ as a workaround will help. But I don’t like the idea to load new plugin to solve the problem of another one. That’s creating new issues.

So I think, you can’t help me with the arrow amount selectors. But if you can help me with the minimum order amount that would be great.

Best regards,
Jon

[Jon]

Hi Shelby
Thanks for pointing me to the plugins.

I don’t like the idea of another plugin. If that would solve all my problems yes …
But I only have this problem within EDD with your ad-don.
Besides that, if someone hit the order button with a zero amount it’s counting one of the available tickets. So no selling but less tickets available.
The arrow buttons that disappear in Internet Explorer to change the order amount is another problem.

Instead of proving who’s problem this is EDD or Ticket Events, I prefer to look for another solution.

Maybe we will meet again in the future but for now I say goodbye.

Best regards,
Jon

[Jon]

Hi Shelby,

Thanks for your answer. I’ve seen that already but it is for Woocommerce and I use Easy Digital Downloads. I’ve tried to figure this out based on this article but unfortunately failed.

Do you have another option?

Best regards,
Jon

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