Hi Patricia,
I’ve already done all of that. I guess it doesn’t show, but before I submitted my ticket I did check the boxes that I had already tested with the default theme and disabled all plugins except TEC plugins. Still not working. It seems that there were a few more tickets submitted yesterday in the Event Forum regarding the same issue.
https://theeventscalendar.com/support/forums/topic/facebook-token-wont-renew/
https://theeventscalendar.com/support/forums/topic/unable-to-connect-to-facebook/
https://theeventscalendar.com/support/forums/topic/facebook-token-3/
https://theeventscalendar.com/support/forums/topic/not-receiving-facebook-token/
Surely this is not just coincidental, right? I’d be happy to test out anything else you’d like me to try. I have both a production and staging environment.
Thanks