[hopeforsydney]

Hi Courtney,

Unfortunately, we only just paid for the subscription a couple days ago. Are you able to reimburse it due to no import tool worked since our purchase? We will purchase the tool again once the import tool works again.

Thank you,
Monika

[hopeforsydney]

I understand that there are still some facebook restriction, but i thought under the https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/ rule, I should still be able to import it.

First, some good news – events can generally still be imported if:
You are the owner of a Facebook page and you created the events on that page
If you link Event Aggregator with Facebook using that same account.

Yes, we have a license for Event Aggregator and it is active.
Yes, we have linked the FB owner account of the events that created the events.

Anything else i can do to further my debugging?

Thank you,
Monika

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