Forum Replies Created
-
Posts
-
Hi Geoff,
Thanks once again for your excellent and detailed explanations. The issues I had seem to be resolved for now in my test environment. I should be posting my first real event with tickets soon and will be back on the forums if I have further questions. In the meantime, I wish you a very nice day and once again, many thanks.
SabraHi once again Geoff,
I wanted to let you know that the global stock issue seems to be resolved. I deleted the old test event and created a new one with two types of tickets at different prices and set the global stock option. When I purchased all the available tickets (leaving them pending) and went back to try and buy more I got a message that there were no more available.
I have one last question for you. I need to set up a family ticket for two adults and two children. Is this possible with Events Tickets Plus and EDD? Thanks once again for your kind help and advice. SabraHi Geoff,
I have set up the email plugin you suggested and tested it so that now it is sending mails from regular smtp.
I have set up a test event and set the global stock option for 2 types of tickets. When I pay for a ticket I am taken to paypal and everything works fine. Then I am returned to my own site where I see a screen confirming my order. However, I receive no email confirmation. When the order is marked as completed, 2 mails are sent out.
Also, I am having trouble with the global stock option. When I have pending orders they are not deducted from the global amount so it is possible to oversell… Can you explain how this works? Thanks very much once again for your patience! SabraHi Geoff and thank you very much for your kind reply to my mail. Though I have used your wonderful Events Calendar for some time, I am new to Event Tickets Plus.
I am attaching the two screenshots you requested (The site is in German, I hope that doesn’t confuse you too much!!). In the Payment History I now see the payments I made yesterday. Is it possible that they might have appeared there with a delay? I am almost (but not absolutely) certain that I looked at this page yesterday and saw only the single completed payment with “Abgeschlossen” written next to it.
I am still trying to understand whether I need to add any of EDD’s shortcodes manually anywhere or not.
Up to now I only received two emails on the completed payment and only when I manually completed it. One was a confirmation of the order with links to the tickets and one was a mail with the tickets themselves. How many mails should one normally receive? I will try to install the plugin you recommended and let you know how that goes. Once again, heartfelt thanks for your help!
Sabra
