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Thanks, I tried sending a reply but I guess it didn’t go through. That does seem to fix it.
Is there a way to add instructions to the “submit an event” page? I’d like to let people know that if it recurs, to end the same date, and a number of people haven’t seen the price at the bottom so the event erroneously enters as free. How can I add instructions in to the “submit an event” page?
I just looked at your link. So if there’s a recurrence, it has to end on the same day initially? Is that what makes it work? That is very confusing. But I will try that. I need to figure out some way to tell people to do it that way though because two smart publicists got it wrong.
Finally, if we’re on Month view, it’s showing one month. Why should Monday show 56 events? Your explanation doesn’t make sense to me., It’s not a generic month, but a specific month. The Weir isn’t showing 56 times on any one day.
by the way, the organizer who posted this has posted on other sites successfully. So if it is the way we are entering it somehow that’s making it go six months past when it’s supposed to stop, and repopulating so that instead of at most two shows per day it’s showing dozens, then it’s the way you explain it. If this can’t be fixed, I’ll have to find another calendar. There are other services that work.
I just sent you a screenshot of my calendar. It is showing more than 10 events of The Weir per day! This is NOT what it is meant to do! it should show one show of The Weir on certain evenings and two on matinee days. Becasue you don’t have a way to set it up in one event to do matinees and skip days, the organizer set it up three times. And why is it going until January when it was told to stop in July? How can you say this is what we told it to do? If she couldn’t figure it out and I couldn’t this is a bug in your software. Please tell me exactly how we’re meant to enter something that recurs weekly for six weeks (not an extraordinarily long time if you’re going to have recurrence at all) and skips some days. If you can’t set something to happen every week for six weeks without it breaking down, then you really don’t offer weekly recurrences, do you? Why is it oging until January? In the way she did it the start and end date are ALSO the same and the time is different. NOTHING we’ve done should have it populate like this. You need to tell me how we should do it so I can tell organizers, or it makes a mockery of the whole idea of a community calendar.
since i just posted that The WEir has gone viral on my site. Now it’s showing about 20 times each day, and pushed everything else off. Please look at this asap because I have to stop the recurrence ASAP or the calendar willb e useless. Again, originally,. there were THREE entries, not hundreds. There should NEVER be more than two shows in a day and she correctly set them to recur. And it’s crashing my site.
OK, the problem I am having is that there IS a way to customize… don’t know why nobody told me, but some theatres figured it out. They set it to recur weekly, put an end date, and clicked which days.
The problem is that it would NOT end on the day they put in. So for example a theatre put in a show to end on June 30, showing Wed, Thurs, Fri. The calendar had it going continuously until the end of time, and not only that, it replicated it so it would show up 10-12 times per day. Right now the only fix is to NOT do the custom recur and just have it daily with people having to check the link to see what the days are (i.e., open the event), which means it’s showing up on days it’s not actually running. Not only that, of course, skilled marketers are putting it in the way it ought to work, which it isn’t, and I have to spend time going in to clean it up. the site is newyorkirisharts.com. And while it might be good to have solutions posted here I would really appreciate someone looking at my site (and I don’t want to post password here) because this is quite obviously a bug.yes, my question was moved here.
So there’s no way to indicate a matinee? What about when something skips a day– i.e., every day but Monday? It sounds as though Events isn’t really set up for theatre, which typically has eight shows a week, matinees on Saturday and Wednesday.Yes. I do have two gmail accounts. I’m not being notified on either of them about community events. Also, under “settings,” it asks what email to let me know of new notifications, so shouldn’t it go to that regardless? I mean, why ask to specify an email if it doesn’t matter?
I put down [email protected]. but again, for the record, I’m not being notified on either gmail account, nor on my comcast account.
