is there a way to customize event dates to omit some days?

[Barry]

Hi Gwen,

I’m worried that my last post wasn’t clear enough and that you might consequently be misunderstanding things, so let me try to clear a few things up first of all 🙂

The Weir isn’t showing 56 times on any one day.

So I think you are referring to this comment that I made:

It begins on May 15 and ends on July 7 … That’s a span of around 56 days

To be clear, I’m not stating that it shows 56 times on one day. I’m saying only that there are approximately 56 days between May 15 and July 17.

The reason I highlighted that is that within month view there will be an entry for each of those 56 days for each instance of the event (and you have many, many instances of those events).

And why is it going until January when it was told to stop in July? How can you say this is what we told it to do?

What I actually wrote was:

It doesn’t in fact go on until the end of time – if you skip forward to January 2014 for example you will find the calendar is clear.

If you visit (your URL)/events/2014-01 you can see that. All I wanted to highlight by this is that it isn’t going on indefinitely and that rather than being “viral” in nature it is responding to the instructions of whomever created the event.

Please tell me exactly how we’re meant to enter something that recurs weekly for six weeks (not an extraordinarily long time if you’re going to have recurrence at all) and skips some days.

Certainly – can I refer you back to one of my previous posts where I shared this screenshot showing some example settings? Please use this as a reference. Critically:

* The initial event starts and ends on the same date
* It is the custom recurring event pattern that let’s it repeat up until some future point

I expect an answer as soon as possible. merely telling me it’s somehow my fault is not acceptable.

We absolutely appreciate your frustration. It does take time to review the thread and figure out how to address misunderstandings, however, but please know that we aim to respond as quickly as possible.

I’m not suggesting this is simply a case of “you are at fault and our product is fine” – far from it – and I’m trying to work through this with you as quickly as I can. You are posting very frequently however and each time I need to stop and review what you have written – so please be patient and we’ll happily continue working through this with you.

[Barry]

Again you’re posting faster than I can keep up 🙂 However:

So if there’s a recurrence, it has to end on the same day initially? Is that what makes it work? That is very confusing.

Essentially yes. You don’t have to make it end on the same date, but that would be the correct course of action in your situation, as I see it.

[Gwen]

Thanks, I tried sending a reply but I guess it didn’t go through. That does seem to fix it.

Is there a way to add instructions to the “submit an event” page? I’d like to let people know that if it recurs, to end the same date, and a number of people haven’t seen the price at the bottom so the event erroneously enters as free. How can I add instructions in to the “submit an event” page?

[Barry]

Great to hear that the original problem has been solved 🙂

For the second question: you can certainly customize the submission form and there are a number of threads about just that topic on the forum already. Before you do anything, though, please familiarize yourself with:

– Our themer’s guide
– This tutorial on template overrides
– This section of the Community Events new user primer

Those should give you the background knowledge you need before making any changes. You may also find relevant threads here on the forum that are of interest, including:

– This thread about adding custom instructions to the submit form
– This thread about removing sections from the form (though that isn’t what you want to do here it might give you some insight into changing the layout)

I hope that helps.

I’m going to close this thread now – as the original problem has been resolved – but if you experience further problems or need specific guidance on this second issue (ie, adding instructions to the submit event page) then please do go ahead and create a new thread).

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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