[Gary]

Since originally posting this I have spun up a staging site and run it using 2014 theme and only EDD and Modern Tribe plugins activated and I’m still experiencing the same issue.

[Gary]

Thanks Cliff,

I created a staging site and disabled all plugins and went to the 2015 theme.
That worked, so…as I added components back in it is indeed my theme.

What I found was in my theme>function.php I had a function I had pulled from the forums here to move the purchase form location.
The function contained an array of the 4 ETP ecom classes.
So, I commented out the 3 I didn’t need (actually shopp was already commented out) and things started working as expected again.

[Gary]

And digging in a little more…
since I’m using EDD and not Woo or WPEC, should the code at line 623 in the ETP plugin folder /src/Tribe/Commerce/WPEC/Main.php even be executing?

It looks like the /src/Tribe/Commerce/Loader.php does a test in the construct to see if each of 4 storefronts can be used.
I commented out everything but EDD and still had the same error.

• This reply was modified 10 years, 1 month ago by Gary.

[Gary]

To be more specific. After renaming the plugin directories I’m still getting the WPSC_Product Class error:

Mar 21 16:48:59 192.168.205.226 apache2[29277]: [u789] [jaxrestaurant.onpressidium.com] [50.196.104.195] [Mon Mar 21 16:48:59 2016] [error] [pid 29277] mod_proxy_fcgi.c(666): [client 192.168.205.222:52816] AH01071: Got error ‘PHP message: PHP Fatal error: Class ‘WPSC_Product’ not found in /jaxrestaurant-www/wp-content/plugins/events-tickets-plus/src/Tribe/Commerce/WPEC/Main.php on line 623\n’

[Gary]

Thanks Cliff,

I’m actually using ETP with EDD, not Woo.

I changed the plugin folder names and verified I am at the current versions. However, when I click edit it still doesn’t allow me to edit. I have a secondary site also running TEC and EDD and I am experiencing the same problems there (that site is not as heavily trafficked and I didn’t think to check that out when I encountered this issue).

I’m having some major site slowdowns in general for cache-misses (5-6 second page load) so I’ve asked my host to help me profile where the slowdown is.

I assumed that the smoothness jquery css file was something from your plugins as I was not getting the mixed content issue before the last update.

[Gary]

error log obviously…not access log.

Perhaps related?
I have a stylesheet that TEC is enqueueing that is being blocked due to a mixed content warning:
Mixed Content: The page at ‘https://www.jaxrestaurantreviews.com/wp-admin/post.php?post=8187&action=edit’ was loaded over HTTPS, but requested an insecure stylesheet ‘http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=4.4.2’. This request has been blocked; the content must be served over HTTPS.

When I force the edit event page to load over non-https: I still get the 500 error listed above.

[Gary]

George,

Yeah…I understand you can’t provide coding direction.

I use EDD, but obviously EDD won’t have the concept of ticket inventory as that’s specific to TEC and Event Tickets Plus.

How similar will the docs for EDD Tickets located at https://theeventscalendar.com/functions/ be to docs for Event Tickets Plus?

[Gary]

Thanks for the follow-up.
Do you have any idea how to view the array data directly? I’d run a query of the post-meta, but I’m not actually sure if I’m looking at the order # or ticket #?
Looking at the orders that sent a bad message the data in both of the orders looks correct in both EDD and The Events Calendar.

Is there an option for turning on more verbose logging that I could enable until this is sorted?

Thanks!
Gary

[Gary]

Geoff,

I guess the secondary problem I have is that I can’t replicate.
I tried to do exactly what my customer did (purchase 2 tickets and then purchase another single ticket) but it worked fine. However, I did search my sent mail to see if any other messages had that error and I found one other one. It was for a customer that bought 1 ticket.

90% of the time it works correctly.
I will setup a local environment and test it. Is there an easy way to set it up to automatically feed it a lot of purchases to figure out when it breaks?

[Gary]

Yeah…that works.

It just seems like logically, if I change the ticket type in EDD it should somehow be reflected on the Tickets view of the event.

Anyway, it’s functional.

[Gary]

Thanks Josh!

[Gary]

George,

Thanks! I wasn’t sure if this would elicit a response as it was custom. So I appreciate the answer and the links.

I was just having an awful time trying to figure out how to phrase that question in a more general way to pull search results…

Thanks
Gary

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